drew in the service center is the best advisor I have ever met and I w... read more drew in the service center is the best advisor I have ever met and I work in the business! I have had the pleasure of working with him on my VW beetle a few times. Every job he has done he kept me informed through the whole process and always returned my calls! I drive all the way from Surprise for their customer service alone. I always leave feeling confident in my repairs and satisfied with the price. Thank you Andrew!
Desert Auto Works is a trusted family favorite. My brother-in-law rec... read more Desert Auto Works is a trusted family favorite. My brother-in-law recommended them to my Dad, who recommended them to me. Ownership/management has changed from Ken to Diego and Sergio, and we continue to use them for years now. They are not my sole auto repair source, because I like to have several flavors of mechanic.Desert AutoWorks has a smart, small, business-like flavor. They are not the cheapest, but your car and your phone call do not get lost in a shuffle; they keep you generally well-informed. They are not bozos when it comes to diagnostics. Though they do sometimes make mistakes, they make a sincere effort to take personal responsibility for diagnostics. They don't do unnecessary, dishonest work. They do not pad their recommendations or seek to meet service billings goals like a Midas shop.
I can't say enough about Chester's. My Daughter at Elon University ha... read more I can't say enough about Chester's. My Daughter at Elon University had some issues with our Audi - Chester spent a lot of time diagnosing the problem found out it was a major issue with the cam shaft. I checked online and found out it was covered under a 10 year Audi extended warranty. I had the car towed to Audi of Greensboro. I asked Chester what I owed him...he didn't charge me! Wow - If we weren't three hours away I would take all my cars there. Nice honest and competent.