I took my car to Alex about a week ago. One of the best mechanics I've... read more I took my car to Alex about a week ago. One of the best mechanics I've ever been to. He took the time to check what's wrong with my car and got back to me with a fair estimate and price for labor. I recommend California Auto works to anyone looking for a FAIR price and a good family business. Anyone telling you otherwise is just looking for a cheap deal versus good honest work.
I took my car here for what turned out to be a simple, small electrica... read more I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.
The manager Amit was very helpful. He actually showed me how bad my br... read more The manager Amit was very helpful. He actually showed me how bad my brakes were while the car was on a lift. I knew they were bad but to actually see it with my own eyes made a difference. He had my pads replaced and saved my brake disc by resurfacing them. In the end.... I was in and out within an hour. I saved over $250 for My brakes are great! I highly recommend them!
