Our vehicle had a new battery that AAA had put in for us. Worked fine... read more Our vehicle had a new battery that AAA had put in for us. Worked fine for two weeks then we woke up to a dead vehicle again. We had it towed to Exotic Car service and they did a phenomenal job helping us out. Took care of the problem completely with great service, a smile and excellent mechanical care. Thank you for being a repair shop we can trust! Stacy H. Palm Desert, CA
I don't ever do reviews online but these guys are AWESOME! It is more ... read more I don't ever do reviews online but these guys are AWESOME! It is more on expensive side but they match lowest costs for tires, offer great deals whenever they can, which is more often than not, and provide great costumer service. Although they sell tires, and have a huge variety of them, they do sooo much more! Everything from putting on new tires and alignments to installing new breaks and fixing basically anything thats broken...i have yet to hear them say they can't do something to a costumer. If parts are needed that they dont already have there, they are usually there next day which is the best when it comes to car needs! Chris has always been our sales guy and he's helpful and just superb. And Mike and the guys in the back are great. They all know their stuff and offer advice and generally if you ask them to check something extra out, while they're putting on tires or something, they will hook you up like no other! They go above and beyond for the costumers and are the best of anyone we've been to! Thanks American Tire Depot, wish more shops were as helpful and accommodating as y'all are! (I get nothing for this review...they've just helped me out so much and made my ride so much safer for my 4 month old and I and i am very thankful for it!) Alina C.
Bad service, worse resolutions. They said I had a fuel leak and a swit... read more Bad service, worse resolutions. They said I had a fuel leak and a switch needed to be replaced. They said all the fuel lines needed to be replace due to this leak. I suggested that there was no leak that the fuel they saw was from the recent repair they had done. I took the car to another much more reputable dealer and sure enough no leak, no need to replace the switch. On top of all this they damage several items on the car and didn't even put it back together correctly. All this was done during a regular service and not a repair. Numerous times while going there various customers would be yelling and cursing at service reps, I should have taken that as a sign. Go there only as a last resort and make sure you document and photograph everything. Additional information, documents and photos available upon request.
