So, I had my power steering pump replaced, rebuild in December, howeve... read more So, I had my power steering pump replaced, rebuild in December, however In January I found more leaks on my drive way so I went back to see we discovered the power steering hose was leaking, which was not replaced when the pump was replaced because Sundance does not replace in less they see a problem which at the time there was no need to replace. However I still had leaks, so I returned the car and that's when we discovered the hose was leaking, so I understood and paid to have it replaced and we also had the engine cleaned in case future leaks occurred. Well weeks later, again a leak, so I took it back and sure enough the power steering seal on the pump was loose and leaking, so they repair at no charge due to it being under warranty. Weeks later, again I found a leak on my driveway, so I took it back and this time they found out the pump that they put in, in December was faulty, and they replaced with no charge due to the warranty. Mike and the team handle my situation with such understanding and care. I write this to assure you that customer service and the integrity of caring for and making sure they stand behind their word and work is honored. Three star for vehicle part due to the first being faulty, but so far the second one is just fine, but remember the work is guaranteed for two years, how many shops can say that! I feel blessed to have found these guys and Mike makes a good cup of coffee as you wait for Murry to take you to work, again another service the shop provides.
5 Stars per usual. Thank you for asking.
Tom and the rest of the crew always are very honest,fast and reliable ... read more Tom and the rest of the crew always are very honest,fast and reliable taking care of our cars. Had our breaks done and they worked just great when it was finished.