RV Doctor located at 2348 Bruner Lane in Fort Myers, FL services vehicles for RV and Camper Repair. Call (239) 277-1238 to book an appointment or to hear more about the services of RV Doctor.

RV Doctor Reviews

5
Repairs on A/c , Refrigerator and more repairs
October 21, 2020 | Ruby | Visited, over a year
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Excellent quality of service and reasonable charges. I was very satisfied with the repairs ! Thank you so much for quality repairs. I will recommend Rv Doctor to everyone!
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Excellent quality of service and reasonable charges. I was very satisfied with the repairs ! Thank you so much for quality repairs. I will recommend Rv Doctor to everyone!
5
Electrical Issue Cruise Air
October 07, 2020 | Tom | Visited, over a year
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Our  Cruise air quit working on our Prevost , called Rv Doctor and they came right out and took care of our electrical issue . They got it fixed and has good pricing and excellent technicians that were very knowledgeable about the unique system . We are so please to contacted RV Doctor and we thank them for theirs experience and knowledge. We will be using them again and will be referring everyone that needs service work completed.
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Our Cruise air quit working on our Prevost , called Rv Doctor and they came right out and took care of our electrical issue . They got it fixed and has good pricing and excellent technicians that were very knowledgeable about the unique system . We are so please to contacted RV Doctor and we thank them for theirs experience and knowledge. We will be using them again and will be referring everyone that needs service work completed.
5
Multiple Service Items
September 22, 2020 | Chris | Visited, over a year
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first want to start out this review as I could not be more appreciated and thankful for the service and customer service received from start to finish. I have never experienced such nice staff at Rv Doctor and go above and beyond for a customer like me, and who truly care about you.My family and I waited in their lounge while we had my family and my dogs with us, which was not a problem at all. I do want to say the service location is beautiful as I have been to many and their are not as luxurious. I did wait and received the service items that were repaired by Rv Doctor. They did an outstanding job and they even followed up on the repairs they did the next day. My wife and I will be personally sending a gift to the location for the staff because of the Outstanding service provided. I wish you had another location back home in Alaska, I have never experienced a company that goes out of their way to be so kind and caring about us and our rv in for service! I will definitely recommend everyone in the area and when I’m back in town I know where to take my rv for all my service in the future! highly recommend !
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first want to start out this review as I could not be more appreciated and thankful for the service and customer service received from start to finish. I have never experienced such nice staff at Rv Doctor and go above and beyond for a customer like me, and who truly care about you.My family and I waited in their lounge while we had my family and my dogs with us, which was not a problem at all. I do want to say the service location is beautiful as I have been to many and their are not as luxurious. I did wait and received the service items that were repaired by Rv Doctor. They did an outstanding job and they even followed up on the repairs they did the next day. My wife and I will be personally sending a gift to the location for the staff because of the Outstanding service provided. I wish you had another location back home in Alaska, I have never experienced a company that goes out of their way to be so kind and caring about us and our rv in for service! I will definitely recommend everyone in the area and when I’m back in town I know where to take my rv for all my service in the future! highly recommend !
1
Absolutely Nothing
September 22, 2020 | Rachael | Visited, over a year
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Truly the WORST service I've ever experienced and the worst company. I very rarely will write a negative review, but I hope to save people from the issues that I went through.
I have an issue with a few outlets in my RV not working and I called this company. Not only did it take weeks for them to fit me into the schedule, but the NIGHT before the scheduled day I got a call telling me that "the system made an error" and accidentally scheduled me for that day when they actually wanted to schedule me for another week later and that they wouldn't be coming out the following morning. I told them unfortunately I was scheduled for the first day and need to stay there and they told me they would "give me a call and let me know if they need to reschedule."
I never got a phone call back that night, and the next morning they showed up, clearly in a rush. My RV gas tank was at half full and the technician told us that isn't enough gas and he wouldn't be able to work on the rv. We live a stones throw from a gas station and told him we would bring our gas can and be back in five minutes. We were clearly a burden from the start and he told us he wouldn't wait and he left.
I called the office to see if there was a way they could make it back out today, and without even an attempt they told us we will be charged for the $95 service call fee (they take your CC information ahead of time, just in case they decide to screw you over), they would not be attempting to come back out, and that we can try and get back on the schedule and try again. 
The owner came to phone and constantly interrupted me, laughed at me when I asked him not to, and told me he would interrupt me because I'm wasting his time. He also made a point to tell me that I was just lucky he didn't charge me for the $135 an hour "labor charge", which I was NEVER told about. I was told over and over that there would be $135 "diagnosis fee" which implies a one time fee, not per hour.
The owner very clearly doesn't value his customers and beyond that is also incredibly rude. I wish I had read the reviews more before we made this appointment and I hope that this review helps someone else make a decision. Their Better Business Bureau complaints are so sketchy. They have 1.5 star rating on Yelp, and 1 star on Mechanic Advisor. I love supporting small businesses, but this company is truly terrible and I strongly advise people to use another company.
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Truly the WORST service I've ever experienced and the worst company. I very rarely will write a negative review, but I hope to save people from the issues that I went through. I have an issue with a few outlets in my RV not working and I called this company. Not only did it take weeks for them to fit me into the schedule, but the NIGHT before the scheduled day I got a call telling me that "the system made an error" and accidentally scheduled me for that day when they actually wanted to schedule me for another week later and that they wouldn't be coming out the following morning. I told them unfortunately I was scheduled for the first day and need to stay there and they told me they would "give me a call and let me know if they need to reschedule." I never got a phone call back that night, and the next morning they showed up, clearly in a rush. My RV gas tank was at half full and the technician told us that isn't enough gas and he wouldn't be able to work on the rv. We live a stones throw from a gas station and told him we would bring our gas can and be back in five minutes. We were clearly a burden from the start and he told us he wouldn't wait and he left. I called the office to see if there was a way they could make it back out today, and without even an attempt they told us we will be charged for the $95 service call fee (they take your CC information ahead of time, just in case they decide to screw you over), they would not be attempting to come back out, and that we can try and get back on the schedule and try again. The owner came to phone and constantly interrupted me, laughed at me when I asked him not to, and told me he would interrupt me because I'm wasting his time. He also made a point to tell me that I was just lucky he didn't charge me for the $135 an hour "labor charge", which I was NEVER told about. I was told over and over that there would be $135 "diagnosis fee" which implies a one time fee, not per hour. The owner very clearly doesn't value his customers and beyond that is also incredibly rude. I wish I had read the reviews more before we made this appointment and I hope that this review helps someone else make a decision. Their Better Business Bureau complaints are so sketchy. They have 1.5 star rating on Yelp, and 1 star on Mechanic Advisor. I love supporting small businesses, but this company is truly terrible and I strongly advise people to use another company.