3-29-2024 I took my 2000 ford Taurus up there and left it for some ... read more 3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues
New to the area and they really know what they're doing. The best mec... read more New to the area and they really know what they're doing. The best mechanics I have done business with so far. Very very impressed and satisfied with all their work, will definitely be my go to guys from now on with everything!
I called the shop and explained I have a 3rd party warranty and an AC ... read more I called the shop and explained I have a 3rd party warranty and an AC issue. Their inclination on the phone is "no problem bring it in and we will take a look at it". I brought my car in for diagnostics only. I was not informed there would be a charge for this service. They called me to inform me that my issue was not covered under the warranty and would cost me nearly $2000.00. I advised I would be unable to pay that at this time. They took it upon themselves to complete other things and charge me nearly $200.00 for services I did not authorize during "diagnostics". I wouldn't get my car fixed here ever. Shady crooks.
