Pep Boys

Today I got my oil change and the staff was very nice. Even though they seemed to have many appointments/walk in situations they still got my oil change (which was scheduled) done a reasonable amount of time!

While in Panama  City  I had  an  oil  change on March 14/2015 , store 1529 , work order  2038577 . Recently  we  had  another  oil change at
a  Hyundai   dealer  locally , at  mileage   24035  kl.  In the interval

we found  oil  leaking  in  our  driveway - not from our other car  - and  our  dealer  indicated  that    the    oil  filter  and   oil plug
were   not     sufficiently     closed  and      tightened  .
We could  have   found   ourselves       out  of oil  during  our  return  to  Canada   because  of  this       negligence     ! 
We are  totally  pissed  and  ask  that  your   mechanics , are   ordered  to    doublecheck  this  feature  before  releasing  cars  to  customers  .
JP Leclair
74   Flandres  St                    Gatineau     Que  Canada  J8T 4S3