I have been bringing my cars, 2005 Chryser Crossfire, 2010 GLK 350 and... read more I have been bringing my cars, 2005 Chryser Crossfire, 2010 GLK 350 and 2012 GLK 350 to Better Cars for service and repairs. The staff and service were excellent, the price was reasonable, and all the services provided were explained thoroughly by Dennis, I highly recommend them!
Just when you thought you heard a bad Mechanic story....you experien... read more Just when you thought you heard a bad Mechanic story....you experience one WORSE...... A friend who had gotten ill and had heart bypass surgery brought his pick up for repair there over a year ago. A man named Fred Baum told my friend that he paid the mechanic $600 to fix the truck . The truck has sat there over a year and has not been fixed,,..and then we find out that this guy Fred never paid a dime for any repairs......( who is a buddy of the mechanic) Three times the mechanic told me that he WAS fixing the truck ...... Well the truck NEVER got fixed, Joe the owner pulled a fast one and stole the vehicle from my friend by putting the title in his name......
My first impression was him yelling at a customer. I stayed because my... read more My first impression was him yelling at a customer. I stayed because my car was out of commissione at the moment. I knew it needed alternator so I had in my trunk for my husband to fix. I waited 5 hours before he even told me he could not get to it today because he was closing. It was 3:00. He had a footling sandwich on his desk which he demolished and then FELL ASLEEP AT HIS DESK!! I woke him to get my keys and he yelled take your fu#%&ing keys. Then looked everywhere and COULD not find them! I can not believe he sat ate took break and nap as I sat waiting and loses my keys. Do not go near this psychotic person. He is fake and definitly should not run a business. I will be reporting him. I had a 5 year old with me. He never found my keys and now says he gave them back. Pathetic
