CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear su... read more CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!
I’m a property manager for 22+ years and unfortunately a tenant broke ... read more I’m a property manager for 22+ years and unfortunately a tenant broke a window during a move out. Based on the good online reviews of Glass Doctor of Tampa, I unfortunately hired this horrible rip off company to repair the window. They charged me half of the repair upfront of $150 prior to looking at the job (I provided a photo as requested). The quote was based on replacing a 30x36 window. The technician failed to show as scheduled that morning with no phone call to advise and then another technician was sent out after 4:30 same day and used a lockbox for entry. The incompetent technician replaced an 8x8 section of glass only and used duct tape and lots of glue to secure the window which I followed up on the job next day. I reached out to management who refused to take responsibility and offered a $20 credit and to go back and clean up. Needless to say, they got paid via their free access to my credit card and refuse to charge me only for the job they actually did poorly and not what they quoted upfront. Lesson learned - I do not recommend anyone retaining this rip off company for garbage work!!! I WILL NEVER USE OF REFER GLASS DOCTOR OF TAMPA.....
I was in a car accident (an individual slammed into the drivers side o... read more I was in a car accident (an individual slammed into the drivers side of my car) and so his insurance company (progressive) sent me to Impex. I should have know from my initial experience with this place that it was not going to be a good one but I went ahead anyway because of the reviews, I wanted my car fixed ASAP, and because my adjuster stated this is where he get his car fixed. When I went to pick up my car it looked externally fixed (ok ), however when I drove it just a few feet my tire pressure light went on. I immediately turned around and went back to Impex and they put air in my tires. I thought it was the end of it. For the past month I have had to go 2x per week to put air in my tires. The back rear tire on the drivers side where my car was hit. I called them several times and Julio keep making excesses and not wanting to fix what they did to my car. He keep saying that I must have done it when i drove it the few feet I did -- What?!! I did it really. Full of excuses and little to no solutions-not only that I am unable to make a U turns without my steering wheel locking and my car making this awful squeal. This is the most DISHONEST and UNDER HANDED place I've ever been to. I don't know if the other reviews are paid because my experience was not a 5 star experience, it wasn't even a half star. I WILL NEVER EVER REFER ANYONE HERE
