Excellent service, steve and his crew are the best around. You will n... read more Excellent service, steve and his crew are the best around. You will never meet a friendlier, top notch, efficient, helpful, & well priced auto mechanic around.
Never again , Tried to buy tires off Ebay from them , but would not... read more Never again , Tried to buy tires off Ebay from them , but would not accept payment from them , had to go to their shop to pay for them , plus Chicago , and State tax to boot . Asked to see the DOT code to see if these were indeed "New" tires as advertised , was not allowed or shown them before work was done .Asked for estimate on how much this was going to cost me , total Price of the So called 4 "New" tires mount , balance, disposal fee ..etc...went on deaf ears and work was performed with out my authorization anyway . After it was done , I look at my receipt and it says " Used Tires" , I questioned it and was told they are "New" but made sometime in 2014. That is not a " New" tire by me ... I just hope and pray that I did not get some altered , used , abused, blemished, damaged , or only God knows what else tires , that will be GARBAGE , after their ever so gracious and kind , 90 day warranty , which was not explained to me what if anything is warranted . Going back to the DOT codes on the tires , I can not even tell when they were made because the third oval that contains the Manufacturing date is missing .... I spent good , hard earned money on a product that isn't even what is advertised on Ebay , Buyer beware on what these people sell , I am taking the car ( my daughters by the way ) to a Goodyear store to have them check out these " New" tires and see if they can guess how old they are and if they are any good , For if they are not deemed any good, by the fine folks at Goodyear .... BACK THEY GO .... and then I contact the BBB , news people and anyone else who will listen . So like I said ....Never again , and Buyer Beware , you don't know what you are going to get from this establishment .
I found Auto Cars Imports about 3 months ago, and man do I wish I woul... read more I found Auto Cars Imports about 3 months ago, and man do I wish I would've found them sooner. My car is a bit...troubled and likes to give me lots of problems. I got used to taking my car into my old mechanic and then waiting 3-4 weeks for them to fix it and give it back, so much so that I expected it to be the norm. Imagine my surprise when I give my car to Steve for a tuneup and brakes, and have it back the same day. Steve is amazing to work with, as well as everyone else that works there. Since that tune up, I've had 2 more issues pop up that weren't so rudimentary and Auto Cars handled them quickly while keeping me in the loop about what was going on and what the options were to get it fixed. When the interface issue popped up, instead of just telling me to replace it and hope for the best (about $1k out the door), Steve took the time to really dig into it and make sure it wasn't something that could be fixed without replacing it entirely. On top of all of that, they know what they are doing and take pride in their work. I'm sure if I had any issues with a repair that they performed, they'd fix it in the drop of a hat. With the level of service they provide, I highly doubt I'll ever get to test that theory though.