Hixson BMW located at 1201 Louisville Ave in Monroe, LA services vehicles for Auto Repair. Call (888) 520-3582 to book an appointment or to hear more about the services of Hixson BMW.

Hixson BMW Reviews

1
Horrible Service and Shady Dealings
June 20, 2014 | George | Visited, over a year
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I took my car to this dealer while out of state, as I accidentally sucked paper towels into both intakes of my car. 

They had my car over two weeks before they even pulled it into their bay, during which time I flew home and drove a rental. When they were finally done, they told me a sensor was broken and needed to be replaced before the turbos would work. It was a $100 sensor, and they wanted to charge me $400. I said no, and they said the car was fine to drive home, 300 miles, where I could replace it myself. 

When I got home I found they had broken the wiring harness for the sensor, and when I fixed that the sensor worked fine; then I discovered they hadn't performed the work invoiced. 

I ended up cleaning the paper towels out of the turbos myself, by renting a lift, and had to file a dispute with Citibank to get the nearly $600 they charged me back, as Hixson stopped all communication with me when I sent them pictures of the wiring harness and clogged turbos. 

Horrible, shady dealer; avoid them.
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I took my car to this dealer while out of state, as I accidentally sucked paper towels into both intakes of my car. They had my car over two weeks before they even pulled it into their bay, during which time I flew home and drove a rental. When they were finally done, they told me a sensor was broken and needed to be replaced before the turbos would work. It was a $100 sensor, and they wanted to charge me $400. I said no, and they said the car was fine to drive home, 300 miles, where I could replace it myself. When I got home I found they had broken the wiring harness for the sensor, and when I fixed that the sensor worked fine; then I discovered they hadn't performed the work invoiced. I ended up cleaning the paper towels out of the turbos myself, by renting a lift, and had to file a dispute with Citibank to get the nearly $600 they charged me back, as Hixson stopped all communication with me when I sent them pictures of the wiring harness and clogged turbos. Horrible, shady dealer; avoid them.