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About Ace Automotive
Ace Automotive located at 4200 south vienna st. in Ruston, LA services vehicles for Tune up. Call (318) 251-9025 to book an appointment or to hear more about the services of Ace Automotive.
DO NOT GO HERE FOR REPAIRS. This shop says they are built on customer satisfaction when all they care about is getting their money and keeping it. I had to bring my Jeep in for a transmission issue and they took a week and half to fix it after telling me it would take a few days. A week after getting it back it died with the same problem I took it in with, only to be told the mechanic made some mistakes when he did the repair (which cost over 2 grand). This new repair also took another week to do leaving me without a vehicle for almost a month. They fixed their mistake for no cost but now after a month another transmission problem came up due to a part being installing incorrectly again. After calling and explaining the situation (I'm a state away on Active Military Duty) they said it was my fault (local certified jeep mechanic says otherwise) and that they would not honor the warranty they put on their repair. The sad part is I was recommended to go here by someone who got a simple repair done once. I hope no one else falls into their trap. Short: They won't honor warranties, have terrible customer service, and take way to long for all repairs. DO NOT GO HERE.DO NOT GO HERE FOR REPAIRS. This shop says they are built on customer satisfaction when all they care about is getting their money and keeping it. I had to bring my Jeep in for a transmission issue and they took a week and half to fix it after telling me it would take a few days. A week after getting it back it died with the same problem I took it in with, only to be told the mechanic made some mistakes when he did the repair (which cost over 2 grand). This new repair also took another week to do leaving me without a vehicle for almost a month. They fixed their mistake for no cost but now after a month another transmission problem came up due to a part being installing incorrectly again. After calling and explaining the situation (I'm a state away on Active Military Duty) they said it was my fault (local certified jeep mechanic says otherwise) and that they would not honor the warranty they put on their repair. The sad part is I was recommended to go here by someone who got a simple repair done once. I hope no one else falls into their trap. Short: They won't honor warranties, have terrible customer service, and take way to long for all repairs. DO NOT GO HERE.
Business Information
Business Name: Ace Automotive
Address: 4200 south vienna st.
Phone Number: (318) 251-9025
Email: not listed
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