Mechanic Advisor

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Auto Reviews in the Annapolis Area

  • sherryreviewedVinces Motors Inc

    have been coming for 2+ years now. initial visit was for an engine pr... read more have been coming for 2+ years now. initial visit was for an engine problem that no one else had been able to fix (4 diff places!) and they did! good service, good prices - i'll keep coming back!

  • The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

  • TeresareviewedVinces Motors Inc

    The engine light of my Honda CRV was on, so I took the car to a nearby... read more The engine light of my Honda CRV was on, so I took the car to a nearby shop. The owner told me I needed a new catalytic converter after reading the code on the computer that they hooked up to my car. I need my car, so I told them to fix it, even though it cost me close to $800. A few weeks later, my engine light came on again. When I took it back to the shop, they told me that they would need to keep the car for at least a week, and that it would be costly. I decided at that point to take the car to someone else. A friend recommended Vince’s Motors on East Monument Street. When the same catalytic code came up, they were able to pin point the problem as a $3 hose that needed to be replaced. The $800 that I spent on a repair that I didn’t need could have been used to help pay for my son’s college expenses. I can trust Vince’s, and I am now a very loyal customer!

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