Dropped my vehicle off the night before my appointment for an oil chan... read more Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.
Paid an hour labor for an as1. Tech said rear brakes were at 3mm when ... read more Paid an hour labor for an as1. Tech said rear brakes were at 3mm when they were replaced 3 months ago. Was told that they couldn't find bushing that I wanted replaced when you can find them at autozone.
Overall I’m happy with my experience in interaction with the staff. My... read more Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.
