Laurel Heights Automotive located at 9109 E Gregory Blvd in Raytown, MO services vehicles for Fuel Injection Repair, Service Stations, Gas Stations. Call (816) 358-6161 to book an appointment or to hear more about the services of Laurel Heights Automotive.

Laurel Heights Automotive Reviews

1
Replace Starter
February 17, 2014 | Angela | Visited, over a year
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Did they do a sound job of replacing the starter? Yes, however, they price gouged the starter and said the verbal estimate given over the phone did not occur. When I brought this to their attention I was told, this is how I make money, off of parts. Seriously? You make your real money off labor. They charged $165.00 for a remanufactured starter that literally cost $74.00 a block down the road, but what s worse??? They DID NOT honor their estimate AND they did additional work to the car without authorization. This is why I go to places like Tires Plus... at least they are held to standardized costing. Ridiculous. I will NEVER go there again and I ll tell everyone I come across not to as well. I learned a valuable lesson. GET IT IN WRITING!
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Did they do a sound job of replacing the starter? Yes, however, they price gouged the starter and said the verbal estimate given over the phone did not occur. When I brought this to their attention I was told, this is how I make money, off of parts. Seriously? You make your real money off labor. They charged $165.00 for a remanufactured starter that literally cost $74.00 a block down the road, but what s worse??? They DID NOT honor their estimate AND they did additional work to the car without authorization. This is why I go to places like Tires Plus... at least they are held to standardized costing. Ridiculous. I will NEVER go there again and I ll tell everyone I come across not to as well. I learned a valuable lesson. GET IT IN WRITING!