Custom Body and Auto Service located at 1020 N Raleigh Street in Greensboro, NC services vehicles for Fabrication and Restoration. Call (336) 617-5851 to book an appointment or to hear more about the services of Custom Body and Auto Service.

Custom Body and Auto Service Reviews

1
Paint
August 06, 2015 | Will | Visited, over a year
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This was the absolute, worst service and work done for me by a body shop. He wouldn't start on my car until receiving the insurance check. While, claiming to need more time for what should have been a 2 week job at the max. The owner was hard to reach by phone. The insurance adjuster, rental car company and myself tried to reach him to find out what was going on with the car. Everyone wanted to know what was taking so long to finish. After the owner cashed the check without me even knowing about it, he took an additional 3 weeks with my car. The owner kept my car for a total of 2 months. Once picking the car up from the shop, there was no written receipt, no amount given in regards to the charge for painting the car and no money was given to me out of the check. The car was seen being driven around the city and parts were missing off of the car. The owner claimed he would pay for them, but this wasn't true. The owner said he would help pay the rental fees because he kept my car so long the insurance company would no longer pay for the rental. He never apologized or gave the portion of the money he promised to pay because it was his fault that the car wasn't painted. Very unprofessional and wouldn't recommend that anyone get their car painted at this location.
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This was the absolute, worst service and work done for me by a body shop. He wouldn't start on my car until receiving the insurance check. While, claiming to need more time for what should have been a 2 week job at the max. The owner was hard to reach by phone. The insurance adjuster, rental car company and myself tried to reach him to find out what was going on with the car. Everyone wanted to know what was taking so long to finish. After the owner cashed the check without me even knowing about it, he took an additional 3 weeks with my car. The owner kept my car for a total of 2 months. Once picking the car up from the shop, there was no written receipt, no amount given in regards to the charge for painting the car and no money was given to me out of the check. The car was seen being driven around the city and parts were missing off of the car. The owner claimed he would pay for them, but this wasn't true. The owner said he would help pay the rental fees because he kept my car so long the insurance company would no longer pay for the rental. He never apologized or gave the portion of the money he promised to pay because it was his fault that the car wasn't painted. Very unprofessional and wouldn't recommend that anyone get their car painted at this location.