Had a oil change on 4/15/24 I told the manger to tell the service pers... read more Had a oil change on 4/15/24 I told the manger to tell the service person only put 8 quarts in my vehicle that’s wat the vehicle call for the manger stated give her a moment at that time I just open door before the service person start opening and pouring last container oil inside the engine and wats so sad about the situation he poured 9 quarts inside the engine wen I made him aware only hold 8 quarts then I spoke to manger the same day she stated bring vehicle back and they will take some oil out at this point left my oil to low I paid 40.00 each for castor oil 5 quarts that’s wat my vehicle calls for Land Rover vehicle very bad service I truly do believe the service people on hope mills road is not well educated about vehicles something so simple became a big issue
I have used Ed’s Tire for many years. They were dependable and consist... read more I have used Ed’s Tire for many years. They were dependable and consistent. I recently had an issue with a vehicle so we took it to Ed’s. Apparently the shop is now owned by a new company and they charge way more than before. They fixed one of the issues without telling me what it was and charged way more than I was expecting. I will be taking my business somewhere else in the future.
I could not afford the quote that was given, sent a family member to g... read more I could not afford the quote that was given, sent a family member to get my car. Manager gave him attitude because I did not want to proceed and that I need to pay diagnosis fee, which the fee was not mention when I called to let her know. It was no issue with paying the fee but the comments that was said because I refused service. I had repairs done from this location that took over 2 days to get done, when I was told different but I didn’t show attitude about it. This location was very convenient for me because I can walk to work but I do not see myself going to this location anymore because of this incident.
