We have been coming to German Motors since 1998 when it was owned by a... read more We have been coming to German Motors since 1998 when it was owned by another owner. In approximately 2000+ Daniel purchased German and we continued to bring our cars here. Over the years we have had three Mercedes serviced, diagnosed, repaired here at German, and the thing that keeps us coming back is the honesty and integrity of the shop. Never have we felt we were treated unfairly, nor have we ever experienced what we felt to be unnecessary charges tacked onto our bill. Greg, one of the Service Representatives, is a trusted representative for the Company, who we trust implicitly to give us the straight scoop when we bring a vehicle to the Shop. We honestly have nothing but good things to say about German Motors and will continue to be a customer of theirs with our vehicles.
Initially, on Sunday 2-16-14 I was calling around to find a specific s... read more Initially, on Sunday 2-16-14 I was calling around to find a specific set of tires for my car, since it is all wheel drive and needed them to be the same as what was on the vehicle prior. As I called around to several other tire shops within the West Las Vegas area, I had no luck whatsoever until I called the 7735 W Sahara Ave Las Vegas, NV 89117 store. Jeremy answered, and was incredibly helpful. I explained to him the situation, and he let me know about the buy two get two promotion, as well as the Tire Works credit card. Since I didn't have quite enough money to get the four tires, I would need to get the credit card to be able to proceed. When I arrived to the store, Jeremy continued his excellent service. He approved me for credit minutes after I filled out the application, and he got the car started. Jesus, the technician also was amazing, and did an excellent job with the vehicle. I told them that I was going to be taking the vehicle for a long trip for my grandmother's funeral the next weekend, and needed to make sure it was ready. I would have never thought to come to Tire Works and receive this incredible level of service. I work in the automotive service industry, and have great passion for both aspects, of course. I will strongly encourage others to come here, and plan on having the guys do suspension work and tires for as long as I am living in the area!
Exellent customer service, charge a fair price and work was done in a ... read more Exellent customer service, charge a fair price and work was done in a timely manner !Thanks Edwin!