Mechanic Advisor

RV and Camper Repair in Binghamton

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RV Mechanics Reviews in the Binghamton Area

  • I made a purchase of two RV weatherstrip seal one failed within 2 wee... read more I made a purchase of two RV weatherstrip seal one failed within 2 weeks, so I went to return the unused one the owner Matt was screaming and running behind me as I was leaving.. Matt weighs about 300 lb I weigh about 125 lb I honestly thought he was going to hit me! He ran literally right behind to the point where he was inches from running into me! He chased me out to my truck screaming at me through my passenger window that was open and I had my two small pups with me and they were literally shaking! He would not get off / out of my window so I could leave! I told him if he did not get off of my vehicle I was going to call the police this man has no business being in business!!! MATT likes to sell cheap material but he doesn't want to stand behind it and just so everyone knows he gave me five different excuses AS to why he could not take back a brand new seal I had the receipt... he said he couldn't return it because he was not the owner when I purchased it which is a lie he said he couldn't return it because my receipt showed that it was purchased by two different vendors and I said to him like I'm the one who wrote up the receipt then he said he couldn't return it because I didn't have the box so I told them it came in a grocery store box that I did throw out because it was 10 times the size of the two seals! couldn't return it because the vendor wouldn't take it back without a box? I told him I could run to a grocery store and grab a box because that's exactly how I received it.. Very Disturbing behavior for a refund! I spent close to $300 and because of his behavior I'm going to file a lawsuit in small claims to receive my money back I wasn't even trying to get a refund on the seal that broke I can't even imagine what his behavior would have been like if I had which would have been j Had been justified..The return was only for an unused item! I'm posting some pictures of the seal so you can see how thin it is I had a piece of cardboard off of a notepad it is maybe double of that thickness, which is very thin probably like 4 pieces of paper put together and he charged me $5 a foot! Now that I have been to other RV distributors that has seen what I bought from him they said I got ripped off and that's why he was throwing a hissy fit he did not want to give me back my money because he probably made $250 on a $300 purchase, from what I was told shame on him!

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