Collision repair service near Lloyd Harbor, NY

you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.

They post a lifetime warranty on their web site but that's false. They do not guarantee their work! Had my car fixed there and they refused to fix it without additional charges. Be sure you take a picture of your engine and gas level as they will siphon gas and give you old parts (if your parts are newer). They put an older battery in my car that died withing a week. They'll deny everything, so you'll be stuck with additional repair costs. They made a mistake by repairing my car and thought wrong because I know about cars, just can't perform body work. Beware as this place is NOT reputable. Go elsewhere at all costs!! Gave 1 start because I could not give negative stars.

I've taken my vehicle there numerous times. They are professional and friendly. Lee Martin (owner) and Ali Gurses (manager) are easy to deal with and will work with you in everyway possible. Lets face it, to have your vehicle damaged is not fun, however, they make the situation easy to deal with and their friendly and pleasant attitude make it relatively pain-free. I would recommend them without the slightest hesitation.

Why Choose Trio Auto Repair? Convenience: Get your car serviced while you are busy doing daily activities. If we are located close enough to your house, school, or, place of employment there is shuttle service available Knowledgeable Auto Technicians and Service Advisors: NYS Certified Inspection Station. We are well versed in all areas of vehicle repair. We use the latest in diagnostic equipment Competitive Pricing: Quality Service that is second to none. Once a customer passes through our doors, that customer is a friend for life. So much so, that their children have their cars serviced with us too. We have a following from Staten Island to Ridge. http://trioautorepair.weebly.com/