Had broken reefer and I was in need to fix it. It was a Friday afterno... read more Had broken reefer and I was in need to fix it. It was a Friday afternoon. I called the company and the lady dispatch felt that I need them... She asked upfront from my Credit Card information. BIG! MISTAKE! The service was at -10! They are crooks, they overcharged my quote they gave me on the phone and... they charged the Card WITHOUT MY PERMISSION! I had not signed authorization for that big overcharge. D&S Enterprises Inc DID NOT FIX my trailer. You should never charge (less to say overcharge) without finishing the job. I talked to them afterward and they were really rude, they even told me that they will fight and win any dispute I want to open. They threatened me, yelled at me and I heard the boss in the background cursing so badly. I told them that as far as I'm concerned its just money (it was close to $1000 for doing nothing) and the lady took it so personal that kept threatening me. I told them have a good day. I heard a lot of complains on this D&S Enterprises Inc company. And they have such a bad costumer service. I'm very rarely in the area but I sent BBB a report and I hope at least they will take action to stop this kind of business to continue to con people.
Other than them installing the wrong light and a couple of hood bolts ... read more Other than them installing the wrong light and a couple of hood bolts rolling around under the hood plus I had $60.00 worth of my property stolen out of my glove box. I would expect more from a shop that has been in business for such a long time. the owner cut me a deal on the price so it seems like this is no big deal to him. it is to me. if you wanted the property that bad I would have gave it to you. I was told by another party that's why they closed there other location.
Great service, excellent facility, and a local owner. I don't own a Ca... read more Great service, excellent facility, and a local owner. I don't own a Caddy, but I still have my service work performed by these guys.