HAI Shell 181st located at 18031 SE Stark St in Portland, OR services vehicles for Gas Stations. Call (503) 489-6889 to book an appointment or to hear more about the services of HAI Shell 181st.

HAI Shell 181st Reviews

1
Customer service provided by "management"
August 08, 2012 | Rebecca | Visited, over a year
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 (a copy)  I am writing this letter to the customer care of Shell in regard to my bad experience earlier today.  Just after noon at Hai's Shell Station of Portland, Oregon, I was greeted by Aaron.  He recognizes me as he is the one who usually fills my 16 gal gas tank and my propane canisters.  He is always friendly, timely, and efficient.  I prepaid $ 70.00 cash inside to  Daniel the manager on duty.  The pump stopped at $ 60.01.  When I got my change from him, I naturally looked to the leave a-take-a penny dish.  Daniel made a production of this.  He asked me for a penny when I gestured as though I was looking in the bowl and then handed me $9.99 (cents) in change as to prove some kind of point.  He never offered a receipt, he was dismissive and then when I requested to speak to the person above him, his superior manager, he lied and gave me his own name.  I am in Oregon where the unemployment rate is though the roof and I'm sure someone would be happy to represent Shell in accordance to what your company likes.  I will never spend another dollar with your company if this is what you stand for and will be buying elsewhere until I hear something has been said or done. Thank you,  Rebecca East 
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(a copy) I am writing this letter to the customer care of Shell in regard to my bad experience earlier today. Just after noon at Hai's Shell Station of Portland, Oregon, I was greeted by Aaron. He recognizes me as he is the one who usually fills my 16 gal gas tank and my propane canisters. He is always friendly, timely, and efficient. I prepaid $ 70.00 cash inside to Daniel the manager on duty. The pump stopped at $ 60.01. When I got my change from him, I naturally looked to the leave a-take-a penny dish. Daniel made a production of this. He asked me for a penny when I gestured as though I was looking in the bowl and then handed me $9.99 (cents) in change as to prove some kind of point. He never offered a receipt, he was dismissive and then when I requested to speak to the person above him, his superior manager, he lied and gave me his own name. I am in Oregon where the unemployment rate is though the roof and I'm sure someone would be happy to represent Shell in accordance to what your company likes. I will never spend another dollar with your company if this is what you stand for and will be buying elsewhere until I hear something has been said or done. Thank you, Rebecca East