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About A1 Transmission Center
A1 Transmission Center located at 3653 Silverton Road Northeast in Salem, OR services vehicles for Transmission Repair. Call (503) 399-8385 to book an appointment or to hear more about the services of A1 Transmission Center.
I got a quote to repair my tranny. I went back after he took the tranny out and went over the internals. The them tried to jack the price up. He then told me he was having problems getting a planet and rungs for my transmission. I called a relative and he found it in 10 minutes or less. I drove over an hr each way to get it. It took 4 days. When I went to leave from there to go home 600 plus miles,I got in my truck and something was wrong right away. I went back in and asked for the parts he took out and he didn’t have them. He then begged me to let him make it right and put the new solenoids in. He said he was putting oem solenoids then he said reamanned. I actually caught the guy after he took my money. He spent another hour or so doing something??? He said they were replaced but I’m still having the same issues. The past couple weeks I’ve been talking to the new shop supervisor Tom that said 2 weeks ago that he would send the solenoids to my local mechanic. No luck. I called again and gave him my address to send to me so I know I’ll get them and again no such luck. He has offered to take the tranny out and go through it again at no charge. I’m 600 plus miles away and have given them several chances to make up for being thieves. If That were my wife stuck there and they did the work, she wouldn’t of known any better and got stuck halfway home in the middle of nowhere. If you want honest people that do good work DONT go here. Randy is a thief that got caught red handed. I should of called the cops while I was there. Since they won’t get back to me and resolved this via refund of oem solenoids or sending them, I’ve filed complaints in the auto industry and the BBB. Next time I go up I’ll have all my paperwork and am considering filing a police report. Consumer affairs has a ton of negative stuff on this shop. If you go there I warned you. I’m still trying to get this resolved. I’m as of now stepping it up and going a legal rout.I got a quote to repair my tranny. I went back after he took the tranny out and went over the internals. The them tried to jack the price up. He then told me he was having problems getting a planet and rungs for my transmission. I called a relative and he found it in 10 minutes or less. I drove over an hr each way to get it. It took 4 days. When I went to leave from there to go home 600 plus miles,I got in my truck and something was wrong right away. I went back in and asked for the parts he took out and he didn’t have them. He then begged me to let him make it right and put the new solenoids in. He said he was putting oem solenoids then he said reamanned. I actually caught the guy after he took my money. He spent another hour or so doing something??? He said they were replaced but I’m still having the same issues. The past couple weeks I’ve been talking to the new shop supervisor Tom that said 2 weeks ago that he would send the solenoids to my local mechanic. No luck. I called again and gave him my address to send to me so I know I’ll get them and again no such luck. He has offered to take the tranny out and go through it again at no charge. I’m 600 plus miles away and have given them several chances to make up for being thieves. If That were my wife stuck there and they did the work, she wouldn’t of known any better and got stuck halfway home in the middle of nowhere. If you want honest people that do good work DONT go here. Randy is a thief that got caught red handed. I should of called the cops while I was there. Since they won’t get back to me and resolved this via refund of oem solenoids or sending them, I’ve filed complaints in the auto industry and the BBB. Next time I go up I’ll have all my paperwork and am considering filing a police report. Consumer affairs has a ton of negative stuff on this shop. If you go there I warned you. I’m still trying to get this resolved. I’m as of now stepping it up and going a legal rout.
This company scams customers. I took my car in a week ago today and it still isn't fixed. He asked me to pay in advance on Friday so he can deposit it and my car would be done on Saturday morning. Imaging my surprise when I showed up Friday morning and the shop was locked up tight. I called and told him I was calling the police as I had a receipt I was paid in full. He returned and gave me my money back, The same money I paid him with in the same envelope, (Deposited on Friday??) So on Monday there was yet another excuse why it was not done. I am considering taking him to court and I have filed a complaint with the BBB. Curly is not the owner and I requested the owner caller me and he claims he told him. The owner will get notification from the bbb and the court if I decide to sue his scamming company.This company scams customers. I took my car in a week ago today and it still isn't fixed. He asked me to pay in advance on Friday so he can deposit it and my car would be done on Saturday morning. Imaging my surprise when I showed up Friday morning and the shop was locked up tight. I called and told him I was calling the police as I had a receipt I was paid in full. He returned and gave me my money back, The same money I paid him with in the same envelope, (Deposited on Friday??) So on Monday there was yet another excuse why it was not done. I am considering taking him to court and I have filed a complaint with the BBB. Curly is not the owner and I requested the owner caller me and he claims he told him. The owner will get notification from the bbb and the court if I decide to sue his scamming company.
Business Information
Business Name: A1 Transmission Center
Address: 3653 Silverton Road Northeast
Phone Number: (503) 399-8385
Email: not listed
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