Jeff, Roy and the entire crew are very customer orientated and knowled... read more Jeff, Roy and the entire crew are very customer orientated and knowledgable for quality service. I'm glad they are my local place. They also provide prompt service for business vehicles. They know your vehicles have to be out there on the road.
I had an appointment for an inspection. They said I had a leak at my ... read more I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.
I only gave one star cause I had to. I was looking to purchase a vehic... read more I only gave one star cause I had to. I was looking to purchase a vehicle through them and had already established a history with them. this was to be my second vehicle through them. when I did numbers the ticket price was 700 more than the website and the owner told me that the online prices are cash only and it's not documented anywhere on their site. Also told me I had to purchase their warranty which isn't worth it cause most places won't accept it and you'll end up paying almost as much without the warranty. I was told we could do a deal here, pay financing and they called me the next day and claimed his "finance guy" advised against it cause I had mentioned I was "considering" using my vehicle for commercial use. He was fine with me using the vehicle for whatever I wanted when I was originally going through the banks, and not purchasing their warranty. I will never, ever do business with them again.
