First visit was because they were recommended by our regular mechanic ... read more First visit was because they were recommended by our regular mechanic to flush out the gunk in my son's 2001 Jeep, most likely caused by a previous owner using the wrong antifreeze. Daughter warned us that with the gunk removed she couldn't guarantee that we wouldn't get a leak, but that never happened and it worked like a charm for about 2 years, until... Second visit was to replace the radiator (about 20 years old at that point) when it cracked at the top. I don't see how this could possibly be related to the flushing, so it's just one of those things. Daughter also recommended replacing the water pump which made complete sense so we also had that done. Third visit was just last week, about another two years after the radiator replacement to check out a slow leak - no obvious holes or drips, so I suspect it's a pinhole leak in one of the hoses (now more than 20 years old). Daughter has always been very professional and honest with us, and I would add she's always been friendly with me on the phone and in person. I wouldn't hesitate to take any of our other vehicles there.
December 30, 2020, my wife and I were on our way to North Carolina to ... read more December 30, 2020, my wife and I were on our way to North Carolina to visit our daughter. About 180 miles into our trip our alternator burnt out. Because I thought the issue was a faulty battery, I called AAA for a battery service. The tech determined the alternator was the issue. She could not recommend a nearby mechanic and said we'd be hard pressed to get service given the New Years holiday. Not being from the Carlisle, PA area, we decided to conduct a Google search and found T&M Automotive was about a 1/2 mile away. Turns out they are a AAA approved shop. Go figure why the AAA tech didn't know them! We spoke with Henrik who agreed to help us out. They were amazing!!! Henrik was able to get the required part, had his tech install it, test drove it and got us back on the road 3 hours later. The price was very reasonable and the service was excellent. They could have easily charged us more and we would have had to pay it given our situation. If you live in the Carlisle area, I highly recommend you use T&M Automotive for your car care. The are a very trustworthy, dedicated and customer focused team!!! Thank you Henrik and Team!!! Regards, Rob and Donna Landi
I took my car here for a yearly inspection. The waiting room is very s... read more I took my car here for a yearly inspection. The waiting room is very small and full of paint fumes. After an hour they said there was a problem with my rear parking break actuator. They said it would cost $80 to fix. I was very suspicious of this because I do all my own maintenance on my cars. We walked out to the shop and I asked them what the problem was. They could not explain or show me the problem. I said I wasn't going to pay them $80 for this repair and take it off the lift. I took my car to another shop and it passed with no problems. Be very suspicious of this business and always get a second opinion.
