Gwatney Mazda of Jackson located at 531 Vann Dr in Jackson, TN services vehicles for Auto Repair. Call (731) 660-5055 to book an appointment or to hear more about the services of Gwatney Mazda of Jackson.

Gwatney Mazda of Jackson Reviews

1
Used Vehicle Inspection
March 27, 2014 | Bryan | Visited, over a year
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They will happily sell you a car at a "great deal," but THEY WILL NOT STAND BEHIND THEIR USED CARS!! We bought a used Hyundai from them that we test drove twice, never catching anything wrong with it, so we bought it. LESS THAN 24 HOURS LATER, whenever we turn the blinker on, the head/dash lights flashed obnoxiously! I took it straight to Alan Vines Hyundai (because I totally distrusted Gwatney at this point). Alan Vines found the electrical problem, and, in addition, found the ENTIRE bottom half of the engine compartment was SATURATED in oil!! This was going to cost us ~$1000 to fix both problems! I went to Gwatney to see if they would be willing to pay for it. He gave me $200 for the electrical problem but refused to pay for the oil leak that had CLEARLY been going on for months!! Gwatney stated their service techs never saw it, so it "wasn't there" and quickly slammed Alan Vines for trying to rip me off. I went back to Alan Vines and they let me take pictures, proving how bad the oil leak was. After showing pictures to Gwatney, he agreed it had to have been leaking for a while, but still said the same thing "our service techs didn't see it, so it 'wasn't there.'" My recommendation is to NOT do business with Gwatney EVER, but if you do, and least have your used car inspected by a neutral 3rd party BEFORE YOU BUY! And check out Alan Vines: those guys are awesome and HONEST!!
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They will happily sell you a car at a "great deal," but THEY WILL NOT STAND BEHIND THEIR USED CARS!! We bought a used Hyundai from them that we test drove twice, never catching anything wrong with it, so we bought it. LESS THAN 24 HOURS LATER, whenever we turn the blinker on, the head/dash lights flashed obnoxiously! I took it straight to Alan Vines Hyundai (because I totally distrusted Gwatney at this point). Alan Vines found the electrical problem, and, in addition, found the ENTIRE bottom half of the engine compartment was SATURATED in oil!! This was going to cost us ~$1000 to fix both problems! I went to Gwatney to see if they would be willing to pay for it. He gave me $200 for the electrical problem but refused to pay for the oil leak that had CLEARLY been going on for months!! Gwatney stated their service techs never saw it, so it "wasn't there" and quickly slammed Alan Vines for trying to rip me off. I went back to Alan Vines and they let me take pictures, proving how bad the oil leak was. After showing pictures to Gwatney, he agreed it had to have been leaking for a while, but still said the same thing "our service techs didn't see it, so it 'wasn't there.'" My recommendation is to NOT do business with Gwatney EVER, but if you do, and least have your used car inspected by a neutral 3rd party BEFORE YOU BUY! And check out Alan Vines: those guys are awesome and HONEST!!