Honest, professional, friendly, and competent. Highly recommended. ... read more Honest, professional, friendly, and competent. Highly recommended. I was very impressed by Rick and Ray's. Sergio Garza, the service manager, was professional, friendly, and knowledgeable. He gave me good advice and recommended solutions with no pressure. He gave me a ride several times, and kept the office open a little late so that I could get there after work. I'd just been burned by a dealership. Turns out, they misdiagnosed my problem, didn't honor their warranty, and almost charged me over $700 for the wrong problem. His guys got the problem solved for a lot less money. Plus, they discovered another more serious problem with my water pump that the dealer missed altogether. It could've burned up my engine! I highly recommend these guys.
http://www.ripoffreport.com/r/Clay-Cooley-Nissan-/dallas-Texas-75237/C... read more http://www.ripoffreport.com/r/Clay-Cooley-Nissan-/dallas-Texas-75237/Clay-Cooley-Nissan-CLAY-COOLEY-AUTO-CO-32003782110-75220-CLAY-COOLEY-GMC-INVESTMENTS-1264923
Very good service with great employees. I went there and usually had b... read more Very good service with great employees. I went there and usually had bad experience because of Carlos but I went last month and they told me they had new management!