Mechanic Advisor

Auto Detailing in Godley

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Auto Reviews in the Godley Area

  • I had a slight fender bender that did not break the grill; however, it... read more I had a slight fender bender that did not break the grill; however, it broke the radiator and the check engine light came on. The car overheated on the way to court. This location was less than 1/4 mile away, so I stopped and took a chance. Worse mistake of my week. That is compared to being attacked and having to get stitches, having a fender bender, having to get a hotel and extend my stay and surviving a low-grade tornado that damaged the rental car. This still was the WORST experience. I was treated rudely, up charged for labor after they had my car for 5 days with no callbacks or updates even though I called them daily and was promised repeatedly to advise on what was done or needed. When I got the car back the check engine light was still on. When I inquired about it I was insulted by the owner who told me that the light was off when they finished with it but I picked it up 30 minutes after they closed from their receptionist LaTonya who I texted back to advise that the check engine light was still on and called the two numbers I had for Lawrence with no answer or response back from LaTonya or Lawrence A. Giles. The next day March 14, 2019 when I came back into the shop and began asking questions about the work that was done and upset that my car was running rough and the check engine light was still on I was advised by Lawrence that he understood why I was attacked as I didn't know when to be quiet and that he was doing me a favor. That confused me as he charged me $40.00 diagnostic, then $350.00 parts and labor then an additional $125.00 for additional labor. When I asked for a credit for the diagnostic fees because he did the work four times he finally gave me a $20.00 credit. When I admitted that it was my fault for choosing an unprofessional business that I had not researched due to my car overheating and his proximity to the court where I had an appointment. When I went out to speak with his technician Curtis to inquire what exactly he had done to my car and why the check engine light was on the owner Lawrence told me not to be out there harassing his worker. I was amazed that he felt he could charge me nearly $500.00 on a repair but did not expect me to ask any questions. When they put my car back on the diagnostic machine it indicated CO2 Sensor problems. Curtis cleared it and suggested that I drive the car to see if it came on again. In less than 6 miles the light was back on. I had to go to the dealership to get this car repaired properly. My car overheated and stopped on the dealership technician in less than 2 weeks after the repairs from Action Transmission. The dealership asked if the coolant was added and topped off due to them having to add coolant after the car overheated and stopped on them and if there was a warranty on the work I told them I would try to find out. When I texted to inquire about the warranty on the work done on my car that was never mentioned verbally or in writing I got no response. When I inquired if they filled the coolant like they charged me for I got no response. I will push this forward legally if necessary. My final word is BEWARE of this predator who has little respect for single females who have the audacity to ask questions about what they are paying for. This has been MY experience with this "business" and Lawrence A.Giles.

  • My car was neglected for over a year due to the death of my husband. ... read more My car was neglected for over a year due to the death of my husband. Julio managed to get stains out of the carpet that I thought were permanent. Although the car was dirty he took care to clean it carefully, buffed out a scratch on the side. All around great job for a fair price

  • I have been a client of this business since moving to Ft Worth in 2008... read more I have been a client of this business since moving to Ft Worth in 2008. I often got the extra services they recommended (fuel and air filters, etc.) On Jan 17 of 2014, along with the oil change, they recommended an oil cleaner, as I have an older car (2000 Nissan Altima, 163,000 mi.) Wanting to extend the engine life, I agreed. They also said that the alternator bearings were making noise, and that it need replacing. No other noise was mentioned. Less than 50 miles later, the engine blew. All the mechanics I took the car (or consulted on the phone) said that they NEVER recommended oil cleaners for older cars. After two months without a car (getting groceries on foot), and after extensive research into the best used engines and mechanics who could install them, I again had running vehicle. $3000 +. I took the receipts by Shine and requested some compensation. I went back by and was informed that the cleaner could not have caused the problem, and was offered not even a car wash. If I could afford it, I would sue. As a senior dependent on SS, I cannot. Needless to say, I'll never be back.

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