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About A Plus Transmission Speclsts
A Plus Transmission Speclsts located at 9239 N Houston Rosslyn Road in Houston, TX services vehicles for Transmission Repair. Call (713) 849-3323 to book an appointment or to hear more about the services of A Plus Transmission Speclsts.
Although they did finish the work, it took them 2 days longer than what they originally told us. And their customer service is HORRIBLE! We took our car there Sat morning for what we thought was a trans leak. They looked at it (and test drove it) and said the trans was fine but had a front end differential leak. Told us to bring it back Mon, would take 2-3 hours to fix. Finally called us after 6 hours to say it wouldn't be ready that day, would be ready Tuesday. So now we had to get a rental car. (Which we really didn't have the money for.) No call from them on Tues till 3:15 and they said wouldn't be ready till Wed. (Add another day of rental.) By 12:00 on Wed still no call. I had to call them. He said he was waiting on someone to come back to the shop and he would call me shortly to come pick me up. By 3:00, still no call back. Had to call them again. Gave ne some story about it was still leaking. When I complained and asked why he didn't call me with an update, he gave me several excuses, that really didn't matter to me. Finally 4:30 when my husband got home from work, we just went over there to confront them to see what was going on. Of course when we walked into the office, told him what car we were there for, he said "I was just going to call you". Yeah right. When he started stating was wrong, he could tell I was upset and told me I should calm down. Really? I told him, while another customer was in there also, that I would NEVER recommend them to anyone. He never really apologized for the lousy customer service. He did give us a "coupon" for $50 off but he never said it was to cover for the lousy service. The customer service is BAD and I would never recommend that location.Although they did finish the work, it took them 2 days longer than what they originally told us. And their customer service is HORRIBLE! We took our car there Sat morning for what we thought was a trans leak. They looked at it (and test drove it) and said the trans was fine but had a front end differential leak. Told us to bring it back Mon, would take 2-3 hours to fix. Finally called us after 6 hours to say it wouldn't be ready that day, would be ready Tuesday. So now we had to get a rental car. (Which we really didn't have the money for.) No call from them on Tues till 3:15 and they said wouldn't be ready till Wed. (Add another day of rental.) By 12:00 on Wed still no call. I had to call them. He said he was waiting on someone to come back to the shop and he would call me shortly to come pick me up. By 3:00, still no call back. Had to call them again. Gave ne some story about it was still leaking. When I complained and asked why he didn't call me with an update, he gave me several excuses, that really didn't matter to me. Finally 4:30 when my husband got home from work, we just went over there to confront them to see what was going on. Of course when we walked into the office, told him what car we were there for, he said "I was just going to call you". Yeah right. When he started stating was wrong, he could tell I was upset and told me I should calm down. Really? I told him, while another customer was in there also, that I would NEVER recommend them to anyone. He never really apologized for the lousy customer service. He did give us a "coupon" for $50 off but he never said it was to cover for the lousy service. The customer service is BAD and I would never recommend that location.
Very unrepresentative of actual customer experiences. In checking reviews at other sites, found instance after instance of fraudulent activities at many locations of this franchise. BBB searchers are fooled because the real reviews (F Ratings) are not listed under this name but under the name of "SASD Corporation" - these locations and their ratings are hidden from the eyes of unsuspecting consumers. Deceptive practices are not limited to their online presence but are continued and encouraged in their car repair locations. Spend a few minutes Googling "A plus transmission" followed by scams, fraud, or complaints to get the real stories. When a franchise ENCOURAGES lying and deceptive trade practices by their employees - you simply cannot "expect" them to be honest with you. Scam is their default when you are in need. I'm looking at those reviews above and I cannot imagine what A+ Transmission franchise they are talking about. The BBB and Attorney General's Office have very different reports than those shown. H.m.m...wonder who wrote them? But, if you don't believe - go ahead and try them. When they lie and scam you, do like the rest of us had to do - go to BBB, then to Atty. General. It's old news now, everybody knows about them.Very unrepresentative of actual customer experiences. In checking reviews at other sites, found instance after instance of fraudulent activities at many locations of this franchise. BBB searchers are fooled because the real reviews (F Ratings) are not listed under this name but under the name of "SASD Corporation" - these locations and their ratings are hidden from the eyes of unsuspecting consumers. Deceptive practices are not limited to their online presence but are continued and encouraged in their car repair locations. Spend a few minutes Googling "A plus transmission" followed by scams, fraud, or complaints to get the real stories. When a franchise ENCOURAGES lying and deceptive trade practices by their employees - you simply cannot "expect" them to be honest with you. Scam is their default when you are in need. I'm looking at those reviews above and I cannot imagine what A+ Transmission franchise they are talking about. The BBB and Attorney General's Office have very different reports than those shown. H.m.m...wonder who wrote them? But, if you don't believe - go ahead and try them. When they lie and scam you, do like the rest of us had to do - go to BBB, then to Atty. General. It's old news now, everybody knows about them.
We had terrible experience with other transmission repair centers but I contacted a+plus transmission, Daniel was professional and honest. I was surprise with the quality of work and promptness when we most needed our car.I want to thank Daniel and his employees for the work. I will put them on top for future services for family and friends. ThanksWe had terrible experience with other transmission repair centers but I contacted a+plus transmission, Daniel was professional and honest. I was surprise with the quality of work and promptness when we most needed our car.I want to thank Daniel and his employees for the work. I will put them on top for future services for family and friends. Thanks
I was referred to A+ Transmission Specialists by a friend. I am extremely glad to say that I was impressed with the customer service as well as the Owner coming out to show me exactly what needed to be repaired hinself. Now if that's not a good feeling I don't know what is.The location was good and the prices are excellent. This is an honest shop and now I have found myself a shop that I can trust. I will be going to A+ Transmisson Specialists from now on. Thanks Daniel and A+ Specialists mechanics.I was referred to A+ Transmission Specialists by a friend. I am extremely glad to say that I was impressed with the customer service as well as the Owner coming out to show me exactly what needed to be repaired hinself. Now if that's not a good feeling I don't know what is.The location was good and the prices are excellent. This is an honest shop and now I have found myself a shop that I can trust. I will be going to A+ Transmisson Specialists from now on. Thanks Daniel and A+ Specialists mechanics.
Business Information
Business Name: A Plus Transmission Speclsts
Address: 9239 N Houston Rosslyn Road
Phone Number: (713) 849-3323
Email: not listed
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