Do not for any reason use these guys. I had them work on my boat and t... read more Do not for any reason use these guys. I had them work on my boat and they could not even tie it up to the dock without tearing it up. They tried to replace the bellows boot and gimbal bearing but my boat was still leaking. I took it to a REAL repair shop where they had to re-do all of the work that these guys did. The bellows boot was not installed correctly, and the gimbal bearing was upside down. RUN AWAY do not use these guys for any reason. They are amateurs and have no idea what they are doing. The whole experience was like dealing with angry little kids. RUN AWAY!!!
I've been to several other repair shops around town, most everyone has... read more I've been to several other repair shops around town, most everyone has had staff with the worst attitude. A mutual friend recommended Water Toys Marine Services. I called and spoke with an extremely kind female on the phone. She then gave me the address so I could come visit with the service technicians, and check out the place prior to bringing any of the four different watercraft that I owned at that time. At my arrival all three service guys politely greeted me introducing themselves. During our conversation all three guys were steadily working on other customers watercraft, however, they never made me feel like they were to busy to answer any of my questions. I live in Huntsville, the guys said no problem we can come pick up your ski's and when the service is completed we will deliver them back. Impressive. Not only did these guys do a superior job on all four of my jet ski's, they also extended much help to sell two of the ski's. Currently I just bought three ATV's, Water Toys Marine Services came to pick all three up to do regular service and a few minor repairs. I got home this afternoon and they were just delivered back, great service, great small business, great people. I cannot stress how down to earth these people are. They truly care about their customers, they will take great measures to be sure your pleased. Understanding they cannot make everyone happy, as a business owner myself there are some in the world that no one can make happy. I was more than pleased. They even called a week later to follow up to make sure everything was running properly to my standards, then assured me they would promptly come out if anything happened to go wrong. I have the upmost respect for all of them. They work incredibly hard while running this business from their home. If your one of those that is going to wine and cry about every little thing, or call everyday this isn't the place for you stick to the dealerships. Anytime I'm around the area I just stop by to shoot the shit with all of them, they continue to work, we laugh and bs not to mention I always feel welcome. With that said, Water Toys Marine Services has my business, my family's business, my employees, and anyone else that I can send there way.
I'm a regular there at WTMS, I run my boats hard, and constantly screw... read more I'm a regular there at WTMS, I run my boats hard, and constantly screwing something up... It's my luck. I keep this man in business for sure haha. Let me say I've lived in Montgomery Dobbin area for 13yrs now. I fish ALL the time, fresh water and salt water. Watercraft mechanics and shops have come and gone in this area, I've used every last one of them, this one Water Toys Marine Services is my go to, my #1 no matter what the issue is, hands down! I've been using them for every bit of 5yrs. Jason, Taylor, and Chad are all outstanding mechanics. Not only that they are very honest, upfront and fair - something that's extremely hard to find. I've even taken the guys with me to check out a boat and jet ski that I wanted to purchase. Extraordinary group of guys! Over and over I've come to the shop thinking my bill would be incredibly ridiculous by expensive parts or repairs but they have always been very reasonable.THIS IS WHAT YOU NEED AND WANT IN A MECHANIC! No matter how long it takes to get to my boat or boats worked on I will always wait because it's ABSOLUTELY worth it!! Owning multiple boats 1.Your always in the shop for something 2. You also have a back up for when one is in the shop. I've had my off shore boat completely re-done by these guys to little fiberglass fixes, touch up paint, installing whatever I'm wanting or needing, even some pretty good ideas for different cool fishing additions.