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High Performance Parts in Von Ormy

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Auto Reviews in the Von Ormy Area

  • So sorry to be writing this, as we LOVE Tim Duncan, but he needs to kn... read more So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

  • RickreviewedAlamo City Garage

    I had a good experience here. This is the first time I took my car in ... read more I had a good experience here. This is the first time I took my car in for a repair in San Antonio. I called them for a quote, I was happy with the price (I had done my research), they ordered the part, we made the appointment and then I brought it in. They fixed it in the amount of time they said they would even though I showed up late, they charged me the price they quoted and they didn't bring any new problems to my attention. They also gave me $25 off because I signed up for the text message discounts. I haven't been getting any texts since then but I got and used that first one. I haven't smelled oil since that day. They also gave me a stamp card to earn a free oil change. I'm thoroughly happy.

  • JavierreviewedM Technik

    Outstanding service, honest folks, good prices! Definitely recommend t... read more Outstanding service, honest folks, good prices! Definitely recommend to any BMW owner!

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