Mechanic Advisor

Fleet Services in Watauga

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Auto Reviews in the Watauga Area

  • I was a customer for a very long time until You started using predator... read more I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

  • Jim & PennyreviewedTommy's Hi Tech Auto

    finding things I had been told about but forgotten and working with me... read more finding things I had been told about but forgotten and working with me to provide a car after a wreck, always willing to help prioritize repairs on an old Saturn and schedule me around Root Dental work, promptlybeing avaiable to check and double check and test drive with me when I just was not sure how to describe what I felt or saw..their diagnostics and tenacity abilities are off the chart! and showing me more about using Google Maps driving me home..all greatly appreciated! ONCE AGAIN MANY THANKS FOR CONTINUING SERVICE BEYOND COMPARE!! GOD BLESS YOU AND YOUR TEAM! SINCERELY JAMES WIGGINS

  • Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater... read more Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers

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