Dirve a BMW 525i - 2005 about 105K miles. just had my transmission ser... read more Dirve a BMW 525i - 2005 about 105K miles. just had my transmission serviced 01/20 (fluid replced etc. 0serviced by these guys, the owner not only had me in his office to get a quote on the price , needed 9 liters. BMW quoted 48 bucks/liter, he gave me a 20 % discount on the total price. I also had a few warning lights, that needed to be looked at, he brought me into the back plugged his computer , and showed me everything that came up. Reset a few minor lights, and no charge for that, Dealership ususally charges 85.00 to reset lights. Very good service, and I would definatelly do business again with them
Will never do business with these guys again and also make the recomme... read more Will never do business with these guys again and also make the recommendation to others to steer clear. I bought a used truck from them and under recommendation of the finance manager and salesman, although I was hesitant to do so, purchased their after-market warranty specifically to cover any issues with the 4WD ($2,200 for a comprehensive 3 year warranty - so not an insignificant amount). I started having issues with the 4WD so I took it in to have it repaired. I was told that the warranty would not cover the issue as the specific part needing replaced was not listed and if I didnt like it to call the warranty company myself. I expressed my displeasure with the situation as I had purchased the warranty through the dealership and hoped they would fight for the me their customer. While the service rep was courteous, he never made any offer other than to fix the part for an additional $700. Poor poor customer service and a lack of integrity and honesty from the finance and sales departments. Will NEVER buy from this dealership again.
