Mechanic Advisor

Mobile Auto Repair in Salt Lake City

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Auto Reviews in the Salt Lake City Area

  • JasonreviewedYourMechanic

    Joseph is always communicative and great with follow through. He's kno... read more Joseph is always communicative and great with follow through. He's knowledgeable and is happy to share his experience to help answer questions and put concerns to rest. He's like having a personalized mechanic concierge. Jason Salt Lake City, UT 84116

  • JosephinereviewedDISCOUNT TOWING Inc

    Great towing services!! Thanks for help us!

  • ** We will give no star on the rating if we can but we have to select ... read more ** We will give no star on the rating if we can but we have to select at least a star :-{ ** We have an absolute horrible encountering dealing with Pappy's RV Rentals as we have experienced some crappy customer service from Bruce and Misty: 1) Calls to Bruce regarding functionality of the RV such as the generator during our trip were never returned despite leaving voicemails. 2) Generator was not functioning during the last 1 1/2 days of our trip, we were told that a button or switch on the generator itself fell off. The generator was behind a couple of panels on the side. We had no idea where it was or attempted to fix it ourselves. However, Misty was accusing us of tempering with it. She questioned us on how the button or switch fell off or has gone missing. I don't think popping loose by itself is a possibility in Misty's mind. 3) Despite our best effort to clean the RV before we returned back to them, we were charged extra $75 for the cleaning fee on top of the $125 we've already paid and charged. When questioning about the extra $75, we were told that the RV was returned in an extra filthy condition, "the worst condition I have ever seen!" in Misty's word. However, during my conversation with Bruce, he only told me that the carpet in the living area was in pristine condition and that it was dirty when we returned it. Luckily, we took pictures of the RV and one of them was actually on the carpet. We sent the picture in via email to dispute the charges and we did not hear back from anyone. I've placed a call and talked to Misty about the extra cleaning charges and she was just horrible. We will not ever rent another RV from this place again. Absolutely NOT, not even it's free.

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