Real Deal Auto located at 2205 South Military Hwy in Chesapeake, VA services vehicles for Oil Change and Lube, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Tune up, Suspension Repair, General Maintenance, Tire Repair. Call (757) 545-1116 to book an appointment or to hear more about the services of Real Deal Auto.

Real Deal Auto Reviews

5
U-Haul Rental, observed service for other customers
June 26, 2016 | Jim | Visited, over a year
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Date of situation: 06/18/16, Being from out of state I rented a carrier from U-Haul and I was directed to pick it up at Real Deal Auto.  I was unaware that I had reserved a pick-up for 8:30 am.  I appreciate the courtesy the Real Deal Auto extended to me by calling me at 11:30 to see if I was going to pick the car carrier I reserved up, before they closed at 1 PM. Ricks two employees worked with me to load my care and also went the extra mile to secure it to the carrier - which based on my extremely low profile vehicle was a challenge.  What happened after all of this was foolish action on my part, I didn't look at where I was jumping when I got off the carrier.  Broken foot and ankle.  Rick volunteered to drive my wife and I to the local hospital and even pushed my wheel chair into the ER.  They helped me and went out of their way on all levels, the U-Haul rental and my need for immediate medical care. If I lived anywhere close to Chesapeake, VA, I'd take my car there for service.       
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Date of situation: 06/18/16, Being from out of state I rented a carrier from U-Haul and I was directed to pick it up at Real Deal Auto. I was unaware that I had reserved a pick-up for 8:30 am. I appreciate the courtesy the Real Deal Auto extended to me by calling me at 11:30 to see if I was going to pick the car carrier I reserved up, before they closed at 1 PM. Ricks two employees worked with me to load my care and also went the extra mile to secure it to the carrier - which based on my extremely low profile vehicle was a challenge. What happened after all of this was foolish action on my part, I didn't look at where I was jumping when I got off the carrier. Broken foot and ankle. Rick volunteered to drive my wife and I to the local hospital and even pushed my wheel chair into the ER. They helped me and went out of their way on all levels, the U-Haul rental and my need for immediate medical care. If I lived anywhere close to Chesapeake, VA, I'd take my car there for service.
5
Alignment, oil change, brakes, exhaust, ball joints, control arms, etc
December 04, 2015 | Ogie | Visited, over a year
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I have done business here many times and have always been satisfied with the work and the price. Customer service is polite and professional. I would recommend this place. I have read one other review that had a negative review. My opinion is he either asked for a synthetic oil change or he has the wrong Real Deal Auto. 
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I have done business here many times and have always been satisfied with the work and the price. Customer service is polite and professional. I would recommend this place. I have read one other review that had a negative review. My opinion is he either asked for a synthetic oil change or he has the wrong Real Deal Auto.
1
OIL Change $85.00 4Cylinder
February 11, 2015 | Robert | Visited, over a year
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Did an oil change on a 4 cylinder motor, they charged me for 5 quarts even though my car uses only 4, $15.00 per each quart of oil. WTF? Everything came up to $85.00. I paid it because I neglected to ask for prices when I got there. DO NOT TAKE YOUR CAR THERE.
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Did an oil change on a 4 cylinder motor, they charged me for 5 quarts even though my car uses only 4, $15.00 per each quart of oil. WTF? Everything came up to $85.00. I paid it because I neglected to ask for prices when I got there. DO NOT TAKE YOUR CAR THERE.