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About A&A, The Shop
A&A, The Shop located at 4617 Old Seward Hwy in Anchorage, AK services vehicles for Oil Change, AC and Heating Repair, Alignment, Alternator and Starter Repair, Auto Body Repair, Auto Inspection, Auto Repair, Brake Repair, Clutch Repair, Cylinder and Block Repair, Diagnostic Services, Electrical Repair, Emissions Testing, Engine Repair, Fuel Injection Repair, Mufflers Repair, Radiator Repair, Service Stations, SUV Repair, Transmission Repair, Tune Up, Salvage Yard, Exhaust Repair, Steering Repair, Suspension Repair, Timing Belt Replacement, Head Gasket Repair, Engine Installation, Machine Shop Services, General Maintenance, Catalytic Converter Recycling, Scrap Metal Recycling, Power Window Repair, Car Battery Installation, Torque Converter Repair, CV Axle Repair. Call (907) 562-3919 to book an appointment or to hear more about the services of A&A, The Shop.
I'm not sure how long I've been going to A&A, more than 10 years I'd guess. They are outstanding! They are patient, give good explanations, and are accurate in their estimates about time and cost (given the vagaries of what they find and where the part comes from). Dexter, at the front desk, is so helpful. The bottom line is: I trust them! Sincerely, GeneI'm not sure how long I've been going to A&A, more than 10 years I'd guess. They are outstanding! They are patient, give good explanations, and are accurate in their estimates about time and cost (given the vagaries of what they find and where the part comes from). Dexter, at the front desk, is so helpful. The bottom line is: I trust them! Sincerely, Gene
I went in because I had overfilled the oil and it had started to pool on the engine. They were great and cleaned it up and when I came back in the next wee because it wasn't all gone, they cleaned it up even more and made sure it was all taken care of. I had an issue with my hood clasp not closing though and they said they could just get in and fix it. I said go ahead. Later, they came back and said it had actually stretched the cable too much and they'd need to order it and replace it. Additional cost, but I said go ahead. After they replaced the cable, they THEN said the clasp was actually damaged as well and they would have to order and replace that as well. This frustrated me a bit and I let them know, but I said go ahead. Three months then elapsed (coronavirus and everything, I was patient) and I called them to ask about this clasp. It took them till the end of the week to locate the part that had come in back in January and they hadn't notified me. This was a long drawn out process. While I was frustrated by all of this, they generally handled it all well and all the work is completed.I went in because I had overfilled the oil and it had started to pool on the engine. They were great and cleaned it up and when I came back in the next wee because it wasn't all gone, they cleaned it up even more and made sure it was all taken care of. I had an issue with my hood clasp not closing though and they said they could just get in and fix it. I said go ahead. Later, they came back and said it had actually stretched the cable too much and they'd need to order it and replace it. Additional cost, but I said go ahead. After they replaced the cable, they THEN said the clasp was actually damaged as well and they would have to order and replace that as well. This frustrated me a bit and I let them know, but I said go ahead. Three months then elapsed (coronavirus and everything, I was patient) and I called them to ask about this clasp. It took them till the end of the week to locate the part that had come in back in January and they hadn't notified me. This was a long drawn out process. While I was frustrated by all of this, they generally handled it all well and all the work is completed.
They were very busy but were able to fit me in-between jobs without an appointment. Only waited for 20 min.They were very busy but were able to fit me in-between jobs without an appointment. Only waited for 20 min.
I brought my newly-bought used car in thinking that it only needed a ball joint replaced - after an inspection, it turned out that there were a lot of issues that needed to be resolved to make my Subaru Outback safe to drive. The staff were incredibly friendly and understanding about my frustration with all of the unforeseen issues with this vehicle, and continued fixing my car until it was good to go, even comping me for a ball joint they replaced that wasn't the main issue. I was worried that because I don't know a lot about cars that I'd be taken advantage of, but they explained what needed fixed and why it needed fixing. They communicated with me with everything that came up, and I will definitely be going back with any problems I have. I could not recommend them more. Merrik B.I brought my newly-bought used car in thinking that it only needed a ball joint replaced - after an inspection, it turned out that there were a lot of issues that needed to be resolved to make my Subaru Outback safe to drive. The staff were incredibly friendly and understanding about my frustration with all of the unforeseen issues with this vehicle, and continued fixing my car until it was good to go, even comping me for a ball joint they replaced that wasn't the main issue. I was worried that because I don't know a lot about cars that I'd be taken advantage of, but they explained what needed fixed and why it needed fixing. They communicated with me with everything that came up, and I will definitely be going back with any problems I have. I could not recommend them more. Merrik B.
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Business Name: A&A, The Shop
Address: 4617 Old Seward Hwy
Phone Number: (907) 562-3919
Email: not listed
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