Eric and John have always been knowledgeable, professional and honest.... read more Eric and John have always been knowledgeable, professional and honest. They do great work and I trust them and they have not failed me. Being a mechanic is a tricky business, but these guys are tops. I have recommended them to friends and family, six or more referrals. Everyone always has good things to say. Eliminate the headache and hire these guys
DO NOT patronize this business!!!!! I have always used them for batte... read more DO NOT patronize this business!!!!! I have always used them for batteries for my cars in Tucson, but yesterday they refused to honor the warranty on my three year battery when it failed after two years because it was my "show car" and only driven about once a week (or every two weeks). They claimed there was "always some power draining the battery"....but my car has a KILL SWITCH which I always use for that very reason. I immediately called their corporate office and explained the situation and they said I was correct and they should have honored the three year warranty....what a rip off and I suspect it was because I was a woman and they thought I didn't know better! After getting validation by corporate I took it to Pep Boys on 22nd St. and they immediately agreed that it should have been replaced under the warranty and they cheerfully did so at the prorated price. Rest asssured that car show community in Tucson will know all about this scam.
I'm a bit torn with my feelings on this one. I suppose "you get what y... read more I'm a bit torn with my feelings on this one. I suppose "you get what you pay for" I was well overdue for an oil change, and heading out of town for spring vacation. I couldn't go to my regular shop (not open on Sat) so I ran in here real quick. NEVER NEVER will I ever allow my car to go over on service and feel like I have to be rushed again. What saved me in $ initially, ended us costing me now. Grease Monkey guys didn't put my oil cap back on, I'm driving down the highway halfway thru Phoenix by the time I'm smelling something and get to a circle k to have a look. Now there's oil all over under my hood a huge mess, and I had to locate a part store to buy a new cap. And find a place to wash down the engine and hood!!