I had frank care for my three Toyota's and just got a 2015 Dodge Ram 3... read more I had frank care for my three Toyota's and just got a 2015 Dodge Ram 3500 4x4 diesel turbo. He now does all my service unless it's a warranty issue. I told my friends who now use him exclusively. Good person honest mechanic. Philip S. Clayton, CA
I love Frank's Auto Service and have taken my cars there for over 30 y... read more I love Frank's Auto Service and have taken my cars there for over 30 years. This time I'm writing a review to share the news that Frank's does not do smog tests, although they do excellent work on cars that have not passed smog tests at other facilities. Yelp still has Frank's on their list of stations that do smog tests, so this "review" is just to clarify that for anyone just wanting a smog test! Patricia O Walnut Creek, CA
I came into this shop and ask how much it would be to diagnose and rep... read more I came into this shop and ask how much it would be to diagnose and replace the thermostat and water pump - they quoted $57 for the diagnosis and $657 for the work. When my husband dropped the car off they wrote the quote much higher so I called to dispute it and was told this was there standard price. I asked them not to work on the car because I didn't feel comfortable with the sudden price change. When we picked up the car it had been moved and I asked why they said they were about to begin the work when I cancelled. I drove it across the street for a diagnosis at another shop and was told that the Coolant hoses were disconnected and all of the coolant was running out of the car...and the car could not be driven it had to be towed!!! Costing us even more money!!! There were no leaks when the car was dropped off at CME. The thermostat light had come on a few weeks earlier we filled up the coolant, nothing was leaking because the car sat in our drive way for two weeks while we were on vacation....until we could drop it off at the shop. Please beware of these vindictive crooks...
