Referred to Family Auto Care by CarMax since they were booked througho... read more Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA
Went to Macy for a transmission overhaul. Went back several times afte... read more Went to Macy for a transmission overhaul. Went back several times after for poor shifting and was told no problem. Reverse went out and was told 2 weeks to check it out. $ major back surgeries and was still put off where I had to push it backward. Long story short never fixed problem that caused low/reverse band to snap. Got BAR involved and Macy was cited for numerous violations including NO receipts for any parts put into my trans. BAR recommended refund and Macy ( JR ) said NO. Taking them to court next. If you had work done there chances are there are no parts receipts for what they put in your car either. Dishonest company.
Great Service. Very helpful staff. My first visit they checked my truc... read more Great Service. Very helpful staff. My first visit they checked my truck for the parts needed for the repair and then made an appointment to get the work done. Also have called to check if there are any other issues.
