Alignment service near Coachella, CA

From the owner: “We have one of the best selections of tires at the lowest prices in Palm Desert. We also offer complete repair services for your car or truck. From transmission repair to brake service, we do it all.”

Scott certainly knows his BMW's. During an oil service, he discovered a failing belt tensioner that saved me from a possible unpleasant breakdown out on the road. Thank you Scott!

DETAILS: I initially called America Tire Depot located at 83191 CA-111, Indio, CA 92201 on 08/28/20 and spoke to Eddie (store manager) regarding installation of three tires and a wheel alignment. I informed Eddie that I would be driving the vehicle the following day (08/29/20). After leaving the vehicle at the facility and picking it up a approximately 5 hours later, and paying the 160.00 bill, I walked out to my car to inspect the vehicle. DAMAGE: My vehicle had severe damage to all three wheels (please see photos attached). The gashes were deep to include paint chip damage to the front driver side wheel. I walked back into the store and asked Eddie to inspect the damage to my car. Eddie acknowledged the damage and asked I bring in my vehicle "when I had time" so he can make repairs. He also stated; "I will sweeten the pot and give you 100.00 store credit". I told him that was not happy and that I would reach back out to him. AREA MANAGER EMAIL REPLY: Over the weekend, I was able to research and locate the area manager for American Tire Depot. I emailed and spoke to Jason regarding my experience and informed him that I would prefer to take my vehicle to another repair shop of my choice - I included a repair estimate of 642.00 dollars for the damages. Jason's reply to me after rejecting his 225.00 dollar offer; "Ok despite my best efforts at a fair and market value offer of $ 225.00 to repair your wheels I understand you have declined this offer and instead wish to go another route.   Ill now consider this matter closed.   Thanks again and Good Day to you." WARNING: Folk's I strongly suggest you consider a tire shop that would not only stand behind their work, but treat you fairly even after acknowledging their costly mistakes. If you have any questions regarding my experience at American Tire Depot, please do not hestiate to call me directly. I will certainly update this post should I have any further contact from the store or area manager regarding the damage aforementioned. Lorenzo Carrillo Lorenzo.Carrillo@Hotmail.com 760-899-6322

Being new in town I was nervous about someone touching my Saab 9/5 Anyway he fixed my ac after failing at another shop. Quick, affordable and friendly was everyone

Frank and his wife have run this business for years and years and my husband and I have been doing business with Frank for ever, you will not find a more honest and forthright man in the valley! Do not ever hesitate to do business with Frank (ever. Nancy & Clovis V

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 760-328-1914 to let us know how we can help you!

Our vehicle had a new battery that AAA had put in for us. Worked fine for two weeks then we woke up to a dead vehicle again. We had it towed to Exotic Car service and they did a phenomenal job helping us out. Took care of the problem completely with great service, a smile and excellent mechanical care. Thank you for being a repair shop we can trust! Stacy H. Palm Desert, CA

Bad service, worse resolutions. They said I had a fuel leak and a switch needed to be replaced. They said all the fuel lines needed to be replace due to this leak. I suggested that there was no leak that the fuel they saw was from the recent repair they had done. I took the car to another much more reputable dealer and sure enough no leak, no need to replace the switch. On top of all this they damage several items on the car and didn't even put it back together correctly. All this was done during a regular service and not a repair. Numerous times while going there various customers would be yelling and cursing at service reps, I should have taken that as a sign. Go there only as a last resort and make sure you document and photograph everything. Additional information, documents and photos available upon request.