I have never wrote a review and I am not one to complain, but after to... read more I have never wrote a review and I am not one to complain, but after todays experience at Zimmermans I had to voice my displeasure. I openly admit to my fault of not standing next to the gas pump while it was pumping, but rather was in the cab of the truck while waiting. While in the cab I see the older heavy set office lady come to the truck visible upset. I jump out of the truck to see whats wrong and she tells me, “you can not leave the gas pump unattended”. I immediately apologize and say I am very sorry and will not sit in my cab anymore while pumping from here on out. Unfortunately I go to Zimmermans every other week for my boss to get red diesel. After apologizing three separate times Jackie goes to the gas pump and points to the sign stating,” The signs right here did you not read it”. I said yes I did, but was under the impression that it meant not to leave your car unattended as you are pumping gas. To which she responds, “ I don't know why you people don't follow the rules. I do not know why we even have the signs nobody listens to them”. First of all, I don't know what she meant by “YOU PEOPLE”, being I am a hispanic male or the fact I was a customer. So form your on conclusion on that one. Again I apologize and told her I do not appreciate her tone nor the attacking manner she is coming at me. She then proceeds to raise her voice louder and threatens to have the fire department get involved and send my boss a letter stating I am leaving the pump unattended. After fueling up admittedly very upset I decided this was to much to not let go and decided to get her name. At this point she walked to her office so I soon followed her in asked for her name she said “Jackie”. I said ok thank you have a good day. While walking back to my truck she chased me down and was calling out to me. After a couple of times of just ignoring her I turned around and said yes. She responded by saying arrogantly, “ I am Jackie also know as Miss Zimmerman the owner”. The few interactions i have had with her have never been pleasant and seems annoyed. Which is the complete opposite for her son Mark that works the tire station who is always friendly and sociable.
