Mechanic Advisor

Auto Repair in San Jose

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Auto Reviews in the San Jose Area

  • YOU FOUND IT! ... An HONEST, TRUSTWORTHY, KNOWLEDGEABLE and PROFESSION... read more YOU FOUND IT! ... An HONEST, TRUSTWORTHY, KNOWLEDGEABLE and PROFESSIONAL Auto Repair Service! We LOVE this company! We have been using their services for many years now. They've tackled a wide variety of auto issues on our Corvette, Pontiac Grand Prix, Chevy Astro Van and my Sister-in-Law's Dodge Neon. In the Front Office there's Michael. What a PROFESSIONAL and CARING Office Manager. In addition, he's very KNOWLEDGEABLE, POLITE and knows how to treat a Customer right. He explains things thoroughly and in simple terms making it easy to understand your quote, repairs, etc. We've had a complete AAA bumper-to-bumper diagnostic analysis done on our vehicles. We took the laundry lists to Reliable Auto Repair to have them perform the actual repairs. After their review and inspection of AAA's reported problems, we were told by Reliable that some of the reported problems were unnecessary. As we trusted their judgement, expertise and workmanship, we went with their recommendations. As a result, this saved us hundreds of dollars! In my book, this is how trustworthiness is achieved ... it's earned! Reliable Auto has earned my trust. I know their honest. Their services are reasonable. Their mechanics are knowledgeable on a wide array of problems on a wide array of brands. Michael, the Office Manager is AWESOME! I trust the quality of their work. With respect to auto repairs, how many people feel the same way about theirs? Give them a try ... you'll be glad you did. John 3:16

  • PROMPT & COURTESY SERVICE!!! My Elderly Parents Arrived in Santa Cruz... read more PROMPT & COURTESY SERVICE!!! My Elderly Parents Arrived in Santa Cruz with a Tire Pressure Monitor Light on, in their new car. First Thing they did was call me and ask "what should we do". I Googled Tire Shops in Santa Cruz. Lloyd's Tire & Auto Care came up with Great Reviews. I Called them & explained my situation with Francisco. Francisco told me to have them bring the car by & he will check it out. My father stopped by Francisco promptly took him in & check the tire pressures & reset the Indicator. I appreciate the time he took to explain to my father what was going on & what was done. Thank You Francisco & Lloyd's Tire & Auto Care for The PROMPT, & COURTESY SERVICE!!! Nick Lettini (son to Frank Lettini)

  • They've always been honest and upfront about costs and recommending th... read more They've always been honest and upfront about costs and recommending the best options, even if they don't make the most money from it. I had an old car that needed repairs, and the repairs cost more than the car was worth. I never felt any pressure to go for it, which I didn't. In fact, they recommended I didn't, because it made no economic sense to me. Apart from that tale, they've always been straightforward about what it is that they're doing, and they have always been friendly and professional about it. All and all, I emphatically recommend this business. -Elijah Post

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