You guys did a good job on my car and the charges were reasonable. You... read more You guys did a good job on my car and the charges were reasonable. You have made yourself a permanent customer! Caleb B. Simsbury, CT
Went in for an emission test this morning and was greeted with a very ... read more Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!
Bob Thomas Ford recommended an unnecessary wheel alignment for my car.... read more Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.
