I went to Midas on 05/14/2014 to change my brake pads. While there, th... read more I went to Midas on 05/14/2014 to change my brake pads. While there, the repair man told me that my rotors were ruined. I said that they were not and that I wanted them to put my tire back on so that I could get a second opinion. The repair man (who is much bigger than me and who was very aggressive) said no, and that if I don't let them do the work he would make sure to charge me a lot of money for the "diagnostic." I relented, but insisted that I keep my old rotors. I called Midas Corporate immediately after and they sent me to a store in the area that they trusted for second opinions and diagnostics. This store (also a Midas - S. Orange Blossom Trail.) told me that my rotors were fine and in NO WAY needed to be replaced, in fact, the mechanic said that I could probably use them for another 2-3 years before ever having a problem. On top of that, they put the new rotors, and my old tires on incorrectly, pushing my wheels out of alignment and making it so that my traction control could not engage and the mechanic in the new store said that they charged me an extra $50 PER ROTOR and $17 PER BRAKE PAD than what Midas expects. Thank god it did not rain, or I could have been in serious trouble. I have spoken with the store manager, who lies and says he is the owner, multiple times, and eventually got to the owner himself and they refuse to give me a refund, or even acknowledge that there is a problem. Midas cannot force them to give me one since the shop on Alafaya is a franchise (they did fix my tire problem for free, and do all further diagnostics for free, the only one acting unethically is the Midas on Alafaya.) I was forced into buying rotors I did not need through intimidation and erroneous payment threats. Midas caused multiple unrelated brake problems while my car was in their care (the aforementioned unallignment and disengagement of traction control.) They also over charged me for equipment, and labor by much more than the prices set by Midas (as indicated by the mechanic at the second shop.) They are fully aware of the problem and refuse to make it right. They will continue to do this to young girls whom they know do not have the knowledge or confidence to stand up to them. They are scamming people. I will never get my money back, but I AT LEAST want to keep people from going there.
This shop was unable to fix my car from a failed alternator in the day... read more This shop was unable to fix my car from a failed alternator in the day I had it in for repair. Not only were they incapable of finishing the job they suggested substantial amounts of other work to be done, with the recommendation that it was necessary. They wanted to replace a fuse that was "very involved to get to" requiring 4 hours of labor costing upwards of $900. They are looking to rip you off. Don't trust Aaron specifically, he was looking to steal from potential customers.
