I was referred by a random customer of theirs - I took my car there be... read more I was referred by a random customer of theirs - I took my car there because I needed a thermostat and hose replaced. Nah took the time and thoroughly went through my vehicle to make sure that there were no other issues. He even came up on his day off to check out an unrelated issue a few days later. He and his staff have been so professional and kind. I will not take my vehicle anywhere else. It is a blessing when you can find a honest mechanic who is not just trying to sell you something --- he truly cares and only wants to make sure what is wrong is fixed. Thank you all soooooooooooooooooo much! I truly appreciate your kindness.
Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 ... read more Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL
I love these guys! Nick and Nah have both worked on my car in the last... read more I love these guys! Nick and Nah have both worked on my car in the last 3 years. They are the only mechanics I will ever go to again! They are relaxed and mellow w/ no aggressive salesmen vibe. They listen when the car's problems are being described and they make sure the client understands the explanation for the problem w/ the car. I feel as though they approach car problems as mysteries to be solved as quickly and cheaply as possible. I also feel as though they truly love cars and want to make them run well and right for their customers. As a female, I have never felt pressured to have repairs done that I probably didn't need! I have never been quoted ridiculous prices for ridiculous repairs. They do not come out from the garage with broken parts and worn belts claiming they came off the car when they probably didn't! There's no "the car needs struts and tie rods" nonsense. They fix it right the first time for a good, reasonable, fair price. Give these guys a try! They are so much better than any of these chain con artist garages around here! I will be back for my next tune up or any other issues I'm having with my car! Thank you for everything you guys have done for me in the past and in the coming future! Sincerely, Bettina~
