Wife involved in wreck 6/18/2018 when someone turned in front of her r... read more Wife involved in wreck 6/18/2018 when someone turned in front of her resulting in heavy front end damage, none to rear. Took 10 weeks to get car back. When I got it back I found heavy scratch marks on trunk lid from tow driver dragging magnetic brake light bar off lid resulting in $308 in damage. ASAP would not accept responsibility so I am out the money! I have photos of the damage. It was not there when they towed. Owner said stuff flies over car when collisions occur. Nothing here did! I have dashcam video as proof. I should look into small claims court! Caveat Emptor! They will shaft you if they can! Photograph every part of your car before they tow so they can't worm their way out of their responsibility!
The worse! Poor Customer services and horrible install job. Wanted to ... read more The worse! Poor Customer services and horrible install job. Wanted to upgrade my factory system in my Charger. I purchased speakers prior to the install but purchased an amp to help push the new speakers. 2 hours turned into 6 hours. Left with a downgraded sound and a nail in my tire from the dirty shop. Mike I believe his name is, got nasty with me once I informed him I wasnt satisfied with his work. I paid 500 bucks for 3 speakers to work?? Insane! NEVER GO HERE! I wish I could give this place zero stars, one isnt deserved at all!
Having an auto repair facility that’s honest, trustworthy and courteou... read more Having an auto repair facility that’s honest, trustworthy and courteous is a breath of fresh air in these days and times, especially if you’ve been watching TV showing all the rip-offs and shoddy work being performed. In contrast, RPM technicians are highly trained, not only mechanically but on the latest computerized technology. Since all autos these days are run by computers, they keep up on the latest diagnostic technology; then apply this new technology to your automobile. Doing this will most likely pinpoint your problem, saving you time and money. If you give them an opportunity I’m sure they will meet your auto repair expectations as they did mine. If not, talk to Tommy the manager, if given the chance, I’m sure he will try his best to make it right. They have 10 locations in Jacksonville, so it’s likely there’s a facility near you. Jim McDaniel
