Firestone repairs estimate of $2,600 (including $1,300 in parts). Goog... read more Firestone repairs estimate of $2,600 (including $1,300 in parts). Googled up parts and found them available for a third the price at known auto parts stores. Ended up taking car to another shop where repairs were made at a total cost of $740 (parts and labor included). Such price gouging should be illegal.
This by far has been the most amazing experience I have ever had at a ... read more This by far has been the most amazing experience I have ever had at a body shop. As a woman going to that type of environment is never a comfortable experience they always seem to think they have the upper hand on you and treat you as such. How refreshing to be treated with such professionalism and courtesy. Definitely top of the line service I would recommend them to my friends and family! The work on my car was impeccable, Duwayne even took care of arranging my car rental pickup and drop off... thank you for such an incredible job!
I brought my vehicle to your company, Firestone, 4 times regarding one... read more I brought my vehicle to your company, Firestone, 4 times regarding one issue of an overheating engine because my company utilizes you all for our repairs for our rental cars. Each time I paid for a new repair that was supposed to fix the issue, now a total valued just under $2,000. Now the engine has damage and the vehicle is non functional. I have recently gotten the vehicle checked by its manufacturer and they have stated a quick replacement of a hose valued less than $10 would have saved my engine. Thank you Firestone for the worse auto repair service possible.
