I primarily went here for an oil leak repair and oil change. I wanted ... read more I primarily went here for an oil leak repair and oil change. I wanted them to look at and assess "if they could fix" the malfunctioning car passenger side door that wouldn't open from the outside, only opened from the inside until this Midas's shop mechanics ripped off the entire door panel, rendering it completely nonfunctional before even giving me a quote. I clearly stated to the store manager Daniel Stapler, "diagnose it, give me a quote, we'll go from there". Well without warning or a phone call prior, they wrecked the door panel while taking it off for diagnosis and tried to quote me $700 which included the door panel replacement that his shop mechanics broke, door actuator and labor. It felt like they were holding me hostage to fix it, trying every tactic to get a "yes" out of me when I only needed a oil leak repair and oil change. Pathetic and the most frustrating thing is when I picked up the car, they didn't have the decency to put the door back even close to the condition it was in when I left it there, definitely not it's original state, they just put the detached door panel in the backseat like garbage. I know for damn sure it opened from the inside but Daniel suspiciously tried to say that it never did. That's the moment when I realized that some schemes, premeditated sales pressure was clearly going on. The oil leak repair and oil change should have been free of charge since the shop's mechanics totally wrecked the door while taking it off to diagnose it(go figure), to the point of not opening from either side now, to go along with the panel they failed to reattach. Mind boggling car shop. And I looked up actuator replacement and it's just $280-$330. Daniel Stapler tried smooth talking me into paying for what his mechanics broke as well. What's the price of not being able to open the car door at all as the customer? Customer's always right or what
awesome service!
I had an oil and filter change at this place while I was visiting from... read more I had an oil and filter change at this place while I was visiting from out of state for the winter. After paying for the service, I checked the oil level and saw that the oil was black! I have been changing oil(I'm a mechanic) for fourty years and I know the oil was never changed on the visit, All they did was spin a new filter on and top off the oil. When I complained the mgr. quickly refunded my money. I know what oil should look like on the dipstick since I change it myself and the oil was not changed! To be sure, I sent the oil out for an analysis at a cost of 30 bucks and the analysis indicated high level of contaminants not consistant with new oil. The owner Laurie was a nasty person when I spoke to her and continued to defend her workers. THIS PLACE IS A RIPOFF. BEWARE!!!!!!!!!!!
