The owner Seth is a crackhead. Ripped me off. Told me my car was a los... read more The owner Seth is a crackhead. Ripped me off. Told me my car was a loss and convinced me to leave him the title. Con-artist.
I paid Mr Williams $1200 to replace the engine, and repair the door wi... read more I paid Mr Williams $1200 to replace the engine, and repair the door windows on my wifes 2000. Honda. I purchased the engine from a reputable dealer in Orlando. Mr. Williams charged.me $100 to pick it up. 4 days later, I was called and informed the vehicles ready. Arrived at the shop paid the invoice in full and was handed the keys when Mr. Williams stated that the engine was not quite running perfectly. I started the vehicle up and made it to the road where he died and would not restart, having to push it into a parking lot off the side of the road. When I confronted Mr. Williams, he stated that the engine. I purchased was bad. And that he could not fix it. In addition, my door panels were off and laying in the trunk. Neither one of the windows had been repaired and were still stuck in the position that they were in. I paid to have my vehicle towed to a reputable business in Palm Bay. They did a diagnostic on my vehicle and discovered that Mr. Williams had installed the balance shaft belt incorrectly. Mr. Williams also failed to pull the code off of the ECM, which stated that the crank sensor was bad. Repair bill totaling.$738.00. I picked my vehicle up when I realize that the AC was not working. Upon further examination, it was discovered that my vehicles returned to me with no freon in the system, costing me an additional $88. I confronted Mr. Williams at Rotomotive, and explain to him that I believe he was responsible for my repair bills on the engine. I met with him twice both times he adamantly refused to refund any money to back to me. I also discovered that Mr. Williams had released the refrigerant from my vehicle into the air, which is a violation of both state and federal laws. I have reported Mr. Williams from Rotomotive to the Florida Department of Agriculture Division of licensing, as well as to the Environmental Protection Agency on both of state and federal levels. I would highly recommend that you avoid doing business with rotomotive or Mr. Williams at any cost
I had an accident that significantly damaged my car. It was towed to ... read more I had an accident that significantly damaged my car. It was towed to M and L Auto Center because they were next on the police rotation for towing. I was going to have the car repaired by the facility suggested by my insurer and went to M and L to sign a release to transfer it. After speaking at length with the owner, Mike, I felt that if he repaired the car, he would be an advocate serving my interests rather than those of the insurer, and serve as a liaison throughout the repair process. Also, his office and shop were extremely neat, clean, and well-organized, which I took as an indication of how they might approach their work. I left the car at M and L for the repairs and am glad I did. The car was finished on the day it was promised, which was a very reasonable length of time considering the amount of damage. Throughout, I was kept up to date on the progress and was always able to speak with Mike when a question arose. The car was spotless inside and out when I picked it up. The repair looked perfect and the car ran great. A couple very minor details were noticed at the time of delivery and were immediately rectified. Within the week after leaving the shop, a couple problems arose that were intermittent or delayed, and not initially apparent. Both times the issues were immediately investigated and rectified. I was asked to follow-up with Mike should any other questions or problems arise (none have), and I feel confident they would also be addressed promptly and properly. Having no knowledge of local body shops, and having to decide whom to trust to repair my car under the stress of an accident, was a difficult decision. I feel fortunate that M and L happened to be who the police called to tow the car. They were extremely professional and helped make the repair process as painless as I could have hoped. I would not hesitate to return to M and L for other work in the future.
