I brought my car in for an oil leak. They said oil was leaking from 4 ... read more I brought my car in for an oil leak. They said oil was leaking from 4 different places. They told me I needed 2100 dollars worth of work. I declined the work and made time to look at it myself. Found out it was leaking only from the VVT solenoid. Tightened it down and I fixed the issue myself. They charged me 79 dollars to look at it and which neither item they told me about was an issue. They also lost my windshield wiper fluid cap. Instead of them replacing the original cap, Danny went to O’reily’s and bought an aftermarket cap made for a Gm vehicle, when he knows that my car was an Infiniti. I now have to replace the cap myself out of my own money. I am very disappointed and will never go there again. I will also tell all of my friends and coworkers to stay away from there unless you want to throw away some money. I would love for someone to contact me about this experience as I deserve a total refund.
What repair?! Dropped the car off during the weekend (2/17) so they co... read more What repair?! Dropped the car off during the weekend (2/17) so they could start on it first thing Mon. I had been waiting for almost 2 wks for the parts to be ordered and received. I had to call to check to see if they had received the parts because no one called me. I was told that they had the parts for a couple of days and they could start working on the car, so I dropped it off. Called on 2/26 ,for status and was told they had not started on the car yet!!!!!! Now I'm getting a survey on a repair job that haven't even been started yet. Not to mention that this is the 5th time in the past 90 days that I had to return my car for the same issue that has never been repaired!!!!
I was recommended by a friend of a friend to go to this shop. I came i... read more I was recommended by a friend of a friend to go to this shop. I came in due to a constant whining sound of the motor. I explained my issue and provided video. I left the car there two days, they put a bunch of over-priced not 100% necessary parts on the car and double charged for oil. No, the whining noise was never from a rubbing bolt on the rotor. I approved the quotes and would just deal with the pricing because I assumed that it would actually fix the problem and give me peace of mind. It did NOT. I still have the same problem. I let them know and they quoted me more labor fees. C'mon, as car people this was ridiculous. Do better.
